We have rolled back an update and the issue with the service is resolved. However, we are actively working on remediating the issues experienced by a small subset of new users created on 8/5/2021 up until 10:30 PM UTC who still might not be able to access our system with their API keys for MetaDefender Cloud.
Posted Aug 05, 2021 - 20:30 UTC
We are investigating an issue with new users unable to use API keys for MetaDefender Cloud.
Posted Aug 05, 2021 - 04:30 UTC
This incident affected: MetaDefender Cloud - US, Pacific Area, Asia (metadefender.opswat.com).