Issues when logging into Portal or Metadefender Endpoint
Incident Report for OPSWAT Services
Resolved
Engineering teams have completed a patch that allows all users with active accounts to login. If you continue to have issues logging in, please contact our support team.
Posted Nov 02, 2016 - 22:20 UTC
Monitoring
We have identified one of the systems having an issue and built a workaround that should help the majority of our users. We will be continuing to work on this for the rest of the users. If you receive an error after logging in. As a workaround, if you receive an error, open another tab after logging in and retype the url for portal or MEM
Posted Nov 02, 2016 - 21:52 UTC
Identified
Technical teams have identified an issue when logging into Portal or MEM. We are working with out engineering teams now to figure out a fix.
Posted Nov 02, 2016 - 21:10 UTC
This incident affected: MetaDefender IT-OT Access (MetaDefender IT-OT Access - US (gears.opswat.com)).