Metadefender Cloud - Slow Scanning Times
Incident Report for OPSWAT Services
Resolved
After 2 weeks of monitoring the mitigation control we set is holding well. Closing incident.
Posted Jun 02, 2016 - 23:02 UTC
Monitoring
The cloud team has changed some of the queue parameters to help alleviate the load on the system. We will be monitoring the system for the next 24 hours to make sure the queue has improved.
Posted May 20, 2016 - 00:15 UTC
Investigating
Currently we are seeing occasional slowness in scan times. OPSWAT Engineering teams are researching this issue. We apologize for the inconvenience and will let you know as soon as this has been resolved.
Posted May 18, 2016 - 18:30 UTC
This incident affected: MetaDefender Cloud - US and Asia (metadefender.opswat.com (Front End), API - Multiscanning).
← Current Status Powered by Atlassian Statuspage