MetaDefender Cloud - US and EU Multiscanning Degraded Performace
Incident Report for OPSWAT Services
Resolved
The incident with our DNS provider has been resolved. All services have been restored.
Posted Sep 06, 2022 - 20:59 UTC
Monitoring
The issue with our DNS provider has been resolved. We will continue to monitor our services to ensure operability. Thank you for your patience.
Posted Sep 06, 2022 - 20:29 UTC
Identified
Our Engineers have traced the cause of the issue to an ongoing problem with our DNS provider. We will continue to monitor these services and provide an update as soon as possible. Thank you.
Posted Sep 06, 2022 - 19:06 UTC
Investigating
We have received reports indicating that MetaDefender Cloud - Multiscanning in US and EU is experiencing issues.
Our team is investigating and will provide an update as soon as possible.
Posted Sep 06, 2022 - 18:55 UTC
This incident affected: MetaDefender Cloud - Europe (API - Multiscanning) and MetaDefender Cloud - US, Pacific Area, Asia (API - Multiscanning).