Metascan-Online Backend Access Lost

Incident Report for OPSWAT Services

Resolved

We have completed roll through of the access update and have tested functionality of he site. All systems go.

Posted May 15, 2015 - 14:09 UTC

Identified

Our technical teams were performing an access update for our backend system that failed to complete. This in turn caused an issue with our monitoring and automated maintenance. During our repair you may notice a degrade in performance or a timeout. This is only temporary as we roll through each instance and repair the access. We plan to complete the repair within 10 minutes.

Posted May 15, 2015 - 13:37 UTC