Delay in scan time
Incident Report for OPSWAT Services
Resolved
This incident has been resolved.
Posted 2 months ago. Jun 24, 2019 - 06:45 PDT
Identified
We are experiencing high queues in file scanning and longer scan times because of our DNS provider. The team is working to stabilize the issue.
Posted 2 months ago. Jun 24, 2019 - 04:55 PDT
This incident affected: MetaDefender Cloud Services - EU (API - File Scanning, API - Data Sanitization) and MetaDefender Cloud Services - US, Pacific Area, Asia (API - File Scanning, API - Data Sanitization).