Delay in scan time
Incident Report for OPSWAT Services
Resolved
This incident has been resolved.
Posted Jun 24, 2019 - 06:45 PDT
Identified
We are experiencing high queues in file scanning and longer scan times because of our DNS provider. The team is working to stabilize the issue.
Posted Jun 24, 2019 - 04:55 PDT
This incident affected: MetaDefender Cloud Services - US, Pacific Area, Asia (API - File Scanning, API - Data Sanitization) and MetaDefender Cloud Services - EU (API - File Scanning, API - Data Sanitization).