Dynamic analysis monitoring maintenance

Incident Report for OPSWAT Services

Resolved

We have identified a misconfiguration in our monitoring framework, which caused false downtime reports. The problem has been fixed.

Posted Dec 09, 2020 - 12:22 UTC

Investigating

We are currently investigating false alerts being reported for our Dynamic Analysis infrastructure. During this time, Dynamic Analysis is fully functional, even if reporting says otherwise.

Posted Dec 09, 2020 - 07:35 UTC

This incident affected: MetaDefender Cloud - US and Asia (API - Dynamic Analysis) and MetaDefender Cloud - Europe (API - Dynamic Analysis).