MetaDefender Vault Outage
Incident Report for OPSWAT Services
Resolved
Our team has identified the issue and a fix has been implemented for MetaDefender Vault. Thank you for your patience.
Posted Oct 15, 2021 - 21:12 UTC
Identified
Our investigations point to a redirect loop that is preventing all users from being able to login. Our development team is working on deploying a fix, while our web team is looking into alternatives to restore an older version of the service. No files or data has been lost or altered. Thank you for your patience.
Posted Oct 15, 2021 - 20:25 UTC
Investigating
We have received reports indicating that MetaDefender Vault is experiencing issues.
Our team is investigating and will provide an update as soon as possible.
Posted Oct 15, 2021 - 12:17 UTC
This incident affected: OPSWAT Portal File Sharing Service.
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