During the past hour we have not observed any other connectivity issues. All things back to normal, incident is now closed.
Posted Apr 08, 2021 - 13:39 UTC
Monitoring
We have fixed the connectivity issues and things should be now back to normal. If you have Dynamic Analysis scans that appear ar failed, please re-submit them for analysis.
Posted Apr 08, 2021 - 12:28 UTC
Identified
We have identified the problem as internet connectivity on one of our Dynamic Analysis instances. Team is implementing a fix.
Posted Apr 08, 2021 - 11:12 UTC
Investigating
We are currently experiencing VPN issues on our Dynamic Analysis infrastructure. Cloud Operations team is working to fix the problem and will post updates as things progress.
Posted Apr 08, 2021 - 10:56 UTC
This incident affected: MetaDefender Cloud - US and Asia (API - Dynamic Analysis) and MetaDefender Cloud - Europe (API - Dynamic Analysis).