Connectivity issues between OPSWAT SSO and Portal and Gears
Incident Report for OPSWAT Services
Resolved
OPSWAT Technical teams have verified all systems are working as expected. The issue was an unintended consequence to a routine procedure we performed on our cloud. We are researching our procedure and consulting with our vendors to verify our procedure and to mitigate this potential failure in the future.
Posted Sep 11, 2015 - 20:11 UTC
Update
OPSWAT Technical teams have fixed the networking issue with between SSO and Portal/ Gears. We are verifying connectivity between all servers now.
Posted Sep 11, 2015 - 19:42 UTC
Identified
OPSWAT Technical teams have identified an issue with our SSO which is causing an issue with Portal and Gears. We are working on resolving it now.
Posted Sep 11, 2015 - 18:54 UTC