Metadefender SFT Attachments Disabled for Portal Support TIckets

Incident Report for OPSWAT Services

Resolved

Metadefender SFT for Support ticket attachments is restored in all regions.

Posted Sep 16, 2016 - 14:38 UTC

Identified

We have identified an issue with large file transfter SFT on https://portal.opswat.com that is disabling file attachments for Support tickets. Our technical team is working to restore this service as soon as possible.

Posted Sep 14, 2016 - 15:11 UTC