MetaDefender Cloud - US/EU File Archive Outage affecting free users
Incident Report for OPSWAT Services
Resolved
We have resolved the issue. Our service has now returned to its normal operational state.
We apologize for the inconvenience this service disruption may have caused and we thank you for your patience!
Posted Jan 09, 2023 - 01:33 UTC
Identified
Our Engineers have located the cause of the issue and are working on a resolution for the EU region. US archive scanning is fully operational.
Posted Jan 08, 2023 - 23:55 UTC
Investigating
We have received reports indicating that MetaDefender Cloud - file archive is experiencing issues affecting free users.
Our team is investigating and will provide an update as soon as possible.
Posted Jan 08, 2023 - 22:46 UTC
This incident affected: MetaDefender Cloud - US, Pacific Area, Asia (metadefender.opswat.com (Front End)) and MetaDefender Cloud - Europe (metadefender.opswat.com).