We have resolved the issue. Our service has now returned to its normal operational state. We apologize for the inconvenience this service disruption may have caused and we thank you for your patience.
Posted Sep 02, 2022 - 11:57 UTC
Monitoring
We are recovering from an earlier performance degradation, and MetaDefender Cloud Multiscanning in EU is in the process of being restored. We have implemented a fix and we will be monitoring the behavior for a while.
Posted Sep 02, 2022 - 11:42 UTC
Identified
Our Engineers have located the cause of the issue and are working on a resolution
Posted Sep 02, 2022 - 11:28 UTC
Investigating
We have received reports indicating that MetaDefender Cloud - Multiscanning in EU is experiencing issues. Our team is investigating and will provide an update as soon as possible.
Posted Sep 02, 2022 - 11:08 UTC
This incident affected: MetaDefender Cloud - Europe (API - Multiscanning).