Cloud database lag

Incident Report for OPSWAT Services

Resolved

This incident has been resolved.

Posted Jul 24, 2018 - 14:55 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 24, 2018 - 13:58 UTC

Identified

We are experiencing downgraded performance for part of our services because of a replication lab between our database replicas. We are working on restoring performance.

Posted Jul 24, 2018 - 06:42 UTC

This incident affected: MetaDefender Cloud - US and Asia (metadefender.opswat.com (Front End), API - Multiscanning, API - Threat Intelligence Feed, API - Deep CDR, API - Vulnerability Scanning, API - IP-Domain Reputation) and OPSWAT Labs (Market Share Report, Content Disarm and Reconstruction Report, Malware Outbreak Report, Package Efficacy Report).