We have resolved the issue. Our service has now returned to its normal operational state. We apologize for the inconvenience this service disruption may have caused and we thank you for your patience!
Posted Jul 19, 2022 - 09:37 UTC
We have identified that the UI scans are going through, but the API infrastructure is malfunctioning. Our technical team is working on restoring the full service and will come back with updates as events unfold.
Posted Jul 19, 2022 - 07:33 UTC
We have received reports indicating that MetaDefender Cloud - Dynamic Analysis is experiencing issues. Our team is investigating and will provide an update as soon as possible.
Posted Jul 19, 2022 - 03:59 UTC
This incident affected: MetaDefender Cloud - US, Pacific Area, Asia (API - Dynamic Analysis) and MetaDefender Cloud - Europe (API - Dynamic Analysis).