All Systems Operational

About This Site

Welcome to OPSWAT's home for real-time information and updates on our applications. Here you'll find live and historical data on system performance and metrics. If there are any service interruptions, a note will be posted here.

If you need to see performance improvement in your area, or to get additional support, use your OPSWAT Portal account to log in and create a case (ticket). Find out more about our support services at https://www.opswat.com/support.

Uptime over the past 90 days. View historical uptime.
OPSWAT Corporate Website Operational
90 days ago
100.0 % uptime
Today
OPSWAT Portal Operational
90 days ago
99.81 % uptime
Today
MetaDefender Cloud - US, Pacific Area, Asia Operational
90 days ago
99.87 % uptime
Today
metadefender.opswat.com (Front End) Operational
90 days ago
99.41 % uptime
Today
API - Multiscanning ? Operational
90 days ago
99.58 % uptime
Today
API - Threat Intelligence Feed Operational
90 days ago
100.0 % uptime
Today
API - Deep CDR Operational
90 days ago
100.0 % uptime
Today
API - Vulnerability Scanning Operational
90 days ago
100.0 % uptime
Today
API - IP-Domain Reputation Operational
90 days ago
100.0 % uptime
Today
API - File Reputation Operational
90 days ago
100.0 % uptime
Today
API - Dynamic Analysis ? Operational
90 days ago
99.85 % uptime
Today
API - Threat Intelligence Analysis Operational
90 days ago
100.0 % uptime
Today
API - DeepCDR Middleware Operational
90 days ago
100.0 % uptime
Today
MetaDefender Cloud - Europe Operational
90 days ago
99.84 % uptime
Today
metadefender.opswat.com Operational
90 days ago
99.39 % uptime
Today
API - Multiscanning ? Operational
90 days ago
99.5 % uptime
Today
API - Threat Intelligence Feed Operational
90 days ago
99.96 % uptime
Today
API - Deep CDR Operational
90 days ago
99.99 % uptime
Today
API - Vulnerability Scanning Operational
90 days ago
99.96 % uptime
Today
API - IP-Domain Reputation Operational
90 days ago
99.96 % uptime
Today
API - File Reputation Operational
90 days ago
99.96 % uptime
Today
API - Dynamic Analysis Operational
90 days ago
99.91 % uptime
Today
API - Threat Intelligence Analysis Operational
90 days ago
99.98 % uptime
Today
OPSWAT Labs Operational
90 days ago
99.99 % uptime
Today
Market Share Report Operational
90 days ago
99.99 % uptime
Today
Content Disarm and Reconstruction Report Operational
90 days ago
100.0 % uptime
Today
Malware Outbreak Report Operational
90 days ago
100.0 % uptime
Today
Package Efficacy Report Operational
90 days ago
100.0 % uptime
Today
MetaDefender Engine Updates Operational
90 days ago
99.99 % uptime
Today
Data Loss Prevention Operational
90 days ago
99.99 % uptime
Today
Data Sanitization (CDR) Operational
90 days ago
100.0 % uptime
Today
Vulnerability Assessment Operational
90 days ago
100.0 % uptime
Today
Avira Engine Update Operational
90 days ago
100.0 % uptime
Today
Bitdefender Engine Update Operational
90 days ago
100.0 % uptime
Today
ESET Engine Update Operational
90 days ago
100.0 % uptime
Today
Kaspersky Engine Update Operational
90 days ago
100.0 % uptime
Today
McAfee Engine Update Operational
90 days ago
100.0 % uptime
Today
Microsoft Engine Update Operational
90 days ago
100.0 % uptime
Today
Sophos Engine Update Operational
90 days ago
100.0 % uptime
Today
Symantec Engine Update Operational
90 days ago
100.0 % uptime
Today
Trend Micro Engine Update Operational
90 days ago
100.0 % uptime
Today
MetaAccess Operational
90 days ago
99.9 % uptime
Today
MetaAccess - US (gears.opswat.com) ? Operational
90 days ago
99.9 % uptime
Today
MetaAccess - Europe (gears-eu.opswat.com) ? Operational
90 days ago
99.9 % uptime
Today
MetaAccess - Tenant A (metaaccess-a.opswat.com) ? Operational
90 days ago
99.9 % uptime
Today
OPSWAT Portal File Sharing Service Operational
90 days ago
99.99 % uptime
Today
OPSWAT Client (SDP) Operational
90 days ago
100.0 % uptime
Today
OPSWAT Client EU ? Operational
90 days ago
100.0 % uptime
Today
OPSWAT Client US ? Operational
90 days ago
100.0 % uptime
Today
OPSWAT Client - Tenant A ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
My OPSWAT Scheduled Update Notice Nov 30, 2022 03:00-04:00 UTC
This is a notice to inform customers that My OPSWAT scheduling a release on November 30, 2022, from 3:00 AM - 4:00 AM UTC.

There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.
Posted on Nov 25, 2022 - 07:15 UTC
Past Incidents
Nov 26, 2022

No incidents reported today.

Nov 25, 2022

No incidents reported.

Nov 24, 2022
Opswat Client (SDP) US scheduled maintenance
Completed - The scheduled maintenance has been completed.
Nov 24, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 15:02 UTC
Scheduled - We will undergo some underlying instance maintenance for Opswat Client US region. No downtime is expected, but performance might be affected.
Nov 22, 20:19 UTC
Nov 23, 2022
MetaAccess and OPSWAT Client Scheduled Update Notice on Tenant A
Completed - The scheduled maintenance has been completed.
Nov 23, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 02:01 UTC
Scheduled - This is a notice to inform customers that MetaAccess and OPSWAT Client are scheduling a release on November 22, 2022, from 6:00 PM - 8:00 PM PST.

There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.

Additions in this release:
1. Account Summary Report: Added support new report email with a list of compliance violations, and a new trending bar chart for how well the account is handling compliance issues.
2. Policy: Added support for Data Loss Prevention compliance policy.
3. Download Page: Added support for downloading MAC persistent Client as a .zip file instead of a .dmg file to support low-functional browsers.
4. Console: enhance the profile area of the header
5. Fixed several bugs
Nov 15, 03:24 UTC
OPSWAT Client SDK Scheduled Update Notice on Tenant A
Completed - The scheduled maintenance has been completed.
Nov 23, 03:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 02:01 UTC
Scheduled - This is a notice to inform all existing customers that OPSWAT is scheduled to release a new version of OPSWAT Client SDK for Windows, macOS on November 22, 2022 at 7:00PM-8:00PM PDT.

There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.
Nov 14, 03:28 UTC
Nov 22, 2022
Portal Update: Launching a new customer experience to enable management of your products, inventory and users in ONE place.
Completed - The scheduled maintenance has been completed.
Nov 22, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 04:00 UTC
Scheduled - OPSWAT is proud to introduce My OPSWAT as the NEW default portal for customers on November 22, 2022 at 4:00AM, UTC. My OPSWAT is a completely redesigned user portal that transforms your whole customer experience allowing management of multiple OPSWAT products remotely, improving productivity flows, providing better visibility between team members and more.
Nov 21, 22:43 UTC
Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022
Metadefender Cloud maintenance - US - EU
Completed - The scheduled maintenance has been completed.
Nov 19, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 22:00 UTC
Scheduled - OPSWAT's technical team will be working on upgrading MetaDefender Cloud to the latest infrastructure. There should be no degradation of services during this upgrade. Support agents will be available to assist you if you encounter unexpected behavior. No customer action is required during or after this maintenance
Nov 15, 13:46 UTC
Nov 18, 2022
OPSWAT Client SDK Scheduled Update Notice on Tenant A
Completed - The scheduled maintenance has been completed.
Nov 18, 03:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 02:00 UTC
Scheduled - This is a notice to inform all existing customers that OPSWAT is scheduled to release a new version of OPSWAT Client SDK for Linux on November 17, 2022 at 7:00PM-8:00PM PDT.

There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.
Nov 9, 02:30 UTC
Nov 17, 2022
Metadefender Cloud maintenance - US - EU
Completed - The scheduled maintenance has been completed.
Nov 17, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 17:01 UTC
Scheduled - OPSWAT's technical team will be working on upgrading MetaDefender Cloud to the latest infrastructure. There should be no degradation of services during this upgrade. Support agents will be available to assist you if you encounter unexpected behavior. No customer action is required during or after this maintenance
Nov 15, 20:36 UTC
Nov 16, 2022
MetaDefender Cloud - US multiscanning Degraded Performance
Resolved - MetaDefender Cloud US- Multiscanning is no longer experiencing degraded performance.
Nov 16, 20:22 UTC
Investigating - We have received reports indicating that MetaDefender Cloud - [component] is experiencing issues.
Our team is investigating and will provide an update as soon as possible.
Nov 16, 18:33 UTC
MetaAccess and OPSWAT Client Scheduled Update Notice on Tenant B,EU
Completed - The scheduled maintenance has been completed.
Nov 16, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 02:00 UTC
Scheduled - This is a notice to inform customers that MetaAccess and OPSWAT Client are scheduling a release on November 15, 2022, from 6:00 PM - 9:00 PM PST.

There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.

Additions in this release:
1. Account Summary Report: Added support new report email with a list of compliance violations, and a new trending bar chart for how well the account is handling compliance issues.
2. Policy: Added support for Data Loss Prevention compliance policy.
3. Download Page: Added support for downloading MAC persistent Client as a .zip file instead of a .dmg file to support low-functional browsers.
4. Console: enhance the profile area of the header
5. Fixed several bugs
Nov 15, 03:26 UTC
Metadefender Cloud maintenance - US - EU
Completed - The scheduled maintenance has been completed.
Nov 16, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 02:00 UTC
Scheduled - OPSWAT's technical team will be working on upgrading MetaDefender Cloud to the latest infrastructure. There should be no degradation of services during this upgrade. Support agents will be available to assist you if you encounter unexpected behavior. No customer action is required during or after this maintenance
Nov 14, 03:52 UTC
OPSWAT Client SDK Scheduled Update Notice on Tenant US and EU
Completed - The scheduled maintenance has been completed.
Nov 16, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 02:00 UTC
Scheduled - This is a notice to inform all existing customers that OPSWAT is scheduled to release a new version of OPSWAT Client SDK for Windows, macOS on November 15, 2022 at 7:00PM-8:00PM PDT.

There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.
Nov 14, 03:27 UTC
Nov 15, 2022

No incidents reported.

Nov 14, 2022
MetaDefender Cloud - US and EU Multiscanning Degraded Performance
Resolved - The degraded performance issue with MetaDefender Cloud - Multiscanning has been resolved.
Nov 14, 20:06 UTC
Investigating - We have received reports indicating that MetaDefender Cloud - Multiscanning is experiencing issues.
Our team is investigating and will provide an update as soon as possible.
Nov 14, 17:28 UTC
MetaDefender Cloud - US and EU Outage for Free Users
Resolved - We have found the issue and resolved it. Services are now fully operational.
Nov 14, 13:22 UTC
Investigating - The issue is still ongoing and we are investigating.
Nov 14, 11:16 UTC
Monitoring - The services are now back up and we're investigating the root cause of the incident. We apologize for any inconvenience and thank you for your patience.
Nov 14, 09:38 UTC
Investigating - We have received reports indicating that users of our free MetaDefender Cloud service are experiencing issues performing scans. We apologize for any inconvenience and appreciate your patience.
Nov 14, 09:21 UTC
Nov 13, 2022

No incidents reported.

Nov 12, 2022

No incidents reported.

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