All Systems Operational

About This Site

Welcome to OPSWAT's home for real-time information and updates on our applications. Here you'll find live and historical data on system performance and metrics. If there are any service interruptions, a note will be posted here.

If you need to see performance improvement in your area, or to get additional support, use your OPSWAT Portal account to log in and create a case (ticket). Find out more about our support services at https://www.opswat.com/support.

Uptime over the past 90 days. View historical uptime.
OPSWAT Corporate Website Operational
90 days ago
100.0 % uptime
Today
My OPSWAT Operational
90 days ago
100.0 % uptime
Today
MetaDefender Cloud - US and Asia Operational
90 days ago
99.91 % uptime
Today
metadefender.opswat.com (Front End) Operational
90 days ago
99.95 % uptime
Today
API - Multiscanning ? Operational
90 days ago
99.85 % uptime
Today
API - Threat Intelligence Feed Operational
90 days ago
99.97 % uptime
Today
API - Deep CDR Operational
90 days ago
100.0 % uptime
Today
API - Vulnerability Scanning Operational
90 days ago
99.97 % uptime
Today
API - IP-Domain Reputation Operational
90 days ago
99.96 % uptime
Today
API - File Reputation Operational
90 days ago
99.97 % uptime
Today
API - Dynamic Analysis ? Operational
90 days ago
99.61 % uptime
Today
API - Threat Intelligence Analysis Operational
90 days ago
100.0 % uptime
Today
API - DeepCDR Middleware Operational
90 days ago
99.86 % uptime
Today
MetaDefender Cloud - Europe Operational
90 days ago
99.96 % uptime
Today
metadefender.opswat.com Operational
90 days ago
99.92 % uptime
Today
API - Multiscanning ? Operational
90 days ago
99.89 % uptime
Today
API - Threat Intelligence Feed Operational
90 days ago
99.97 % uptime
Today
API - Deep CDR Operational
90 days ago
100.0 % uptime
Today
API - Vulnerability Scanning Operational
90 days ago
99.97 % uptime
Today
API - IP-Domain Reputation Operational
90 days ago
99.96 % uptime
Today
API - File Reputation Operational
90 days ago
99.97 % uptime
Today
API - Dynamic Analysis ? Operational
90 days ago
99.96 % uptime
Today
API - Threat Intelligence Analysis Operational
90 days ago
100.0 % uptime
Today
MetaDefender Cloud - Australia Operational
90 days ago
100.0 % uptime
Today
API - Multiscanning Operational
90 days ago
100.0 % uptime
Today
API - Dynamic Analysis Operational
90 days ago
100.0 % uptime
Today
API - Deep CDR Operational
90 days ago
100.0 % uptime
Today
MetaDefender Cloud - Canada Operational
90 days ago
100.0 % uptime
Today
API - Multiscanning Operational
90 days ago
100.0 % uptime
Today
API - Deep CDR Operational
90 days ago
100.0 % uptime
Today
OPSWAT Labs Operational
90 days ago
99.98 % uptime
Today
Market Share Report Operational
90 days ago
100.0 % uptime
Today
Content Disarm and Reconstruction Report Operational
90 days ago
99.92 % uptime
Today
Malware Outbreak Report Operational
90 days ago
100.0 % uptime
Today
Package Efficacy Report Operational
90 days ago
100.0 % uptime
Today
MetaAccess Operational
90 days ago
100.0 % uptime
Today
MetaAccess - US (gears.opswat.com) ? Operational
90 days ago
100.0 % uptime
Today
MetaAccess - Europe (gears-eu.opswat.com) ? Operational
90 days ago
100.0 % uptime
Today
OPSWAT Portal File Sharing Service Operational
90 days ago
99.99 % uptime
Today
OPSWAT Client (SDP) Operational
90 days ago
100.0 % uptime
Today
OPSWAT Client EU ? Operational
90 days ago
100.0 % uptime
Today
OPSWAT Client US ? Operational
90 days ago
100.0 % uptime
Today
MetaDefender Engine Updates Operational
90 days ago
99.97 % uptime
Today
Updater Infrastructure ? Operational
90 days ago
99.88 % uptime
Today
Data Loss Prevention ? Operational
90 days ago
100.0 % uptime
Today
Data Sanitization (CDR) ? Operational
90 days ago
100.0 % uptime
Today
Vulnerability Assessment ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
My OPSWAT Scheduled Update Notice Apr 5, 2023 03:00-05:00 UTC
Update - This is a notice to inform customers that My OPSWAT scheduling a release on April 05, 2023, from 3:00 AM - 5:00 AM UTC.
There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.
Mar 30, 2023 - 03:09 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 30, 2023 - 03:04 UTC
Scheduled - This is a notice to inform customers that My OPSWAT scheduling a release on April 05, 2023, from 3:00 AM - 5:00 AM UTC.
There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.
Mar 28, 2023 - 01:46 UTC
Past Incidents
Apr 1, 2023

No incidents reported today.

Mar 31, 2023

No incidents reported.

Mar 30, 2023

No incidents reported.

Mar 29, 2023
MetaDefender Cloud - US maintenance
Completed - The scheduled maintenance has been completed.
Mar 29, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 07:00 UTC
Scheduled - Attention users of MetaDefender Cloud US,

Please be informed that at March 29, 2023, 03:00 AM (EST) - 06:00 AM (EST), our technical team is performing release to production environment of bug fixes and enhancements, to improve overall performance. The release is planned for US West Region.  

If you are having any issues using MetaDefender Cloud US, please contact us.

Thank you for your patience.
Mar 23, 13:29 UTC
MetaDefender Cloud - Canada maintenance
Completed - The scheduled maintenance has been completed.
Mar 29, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 03:00 UTC
Scheduled - Attention Users of MetaDefender Cloud Canada,

Please be informed that at March 29, 2023, 03:00 AM (EST) - 06:00 AM (EST), our technical team is performing release to production environment of bug fixes and enhancements, to improve overall performance. The release is planned for Canada Region.

If you are having any issues using MetaDefender Cloud Canada, please contact us.

Thank you for your patience.
Mar 23, 13:36 UTC
Mar 28, 2023
MetaDefender Cloud - EU maintenance
Completed - The scheduled maintenance has been completed.
Mar 28, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 19:00 UTC
Scheduled - Attention users of MetaDefender Cloud EU,

Please be informed that at March 28, 2023, 21:00 PM (CEST) - 23:00 PM (CEST), our technical team is performing release to production environment of bug fixes and enhancements, to improve overall performance. The release is planned for EU Central Region.

If you are having any issues using MetaDefender Cloud EU, please contact us.
Mar 27, 16:52 UTC
MetaDefender Cloud - AUS maintenance
Completed - The scheduled maintenance has been completed.
Mar 28, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 13:00 UTC
Scheduled - OPSWAT's technical team will be working on upgrading MetaDefender Cloud - AUS to the latest infrastructure. There should be no degradation of services during this upgrade. Support agents will be available to assist you if you encounter unexpected behavior. No customer action is required during or after this maintenance.
Mar 27, 16:26 UTC
Mar 27, 2023
OPSWAT MetaAccess/Client SDK Scheduled Update Notice on Tenant US and EU
Completed - The scheduled maintenance has been completed.
Mar 27, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 19:00 UTC
Scheduled - This is a notice to inform all existing customers that OPSWAT is scheduled to release a new version of OPSWAT Client SDK for Linux on March 27, 2023 at 7:00PM-8:00PM PDT.

There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.
Mar 27, 08:10 UTC
MetaDefender Cloud - AUS maintenance
Completed - The scheduled maintenance has been completed.
Mar 27, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 13:00 UTC
Scheduled - Attention users of MetaDefender Cloud Australia,

Please be informed that at March 28, 2023, 01:00 AM (NZ) - 04:00 AM (NZ), our technical team is performing release to production environment of bug fixes and enhancements, to improve overall performance. The release is planned for Asia Pacific (Sydney) Region.

If you are having any issues using MetaDefender Cloud Australia, please contact us.

Thank you for your patience.
Mar 23, 16:18 UTC
MetaDefender Cloud - EU maintenance
Completed - The scheduled maintenance has been completed.
Mar 27, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 01:30 UTC
Scheduled - OPSWAT's technical team will be working on upgrading MetaDefender Cloud to the latest version of infrastructure. There should be no degradation of services during this upgrade. Support agents will be available to assist you if you encounter unexpected behavior.
Mar 24, 07:08 UTC
Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023
MetaDefender Cloud - EU maintenance
Completed - The scheduled maintenance has been completed.
Mar 24, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 03:31 UTC
Scheduled - OPSWAT's technical team will be working on upgrading MetaDefender Cloud to the latest version of infrastructure. There should be no degradation of services during this upgrade. Support agents will be available to assist you if you encounter unexpected behavior.
Mar 22, 06:14 UTC
Mar 23, 2023

No incidents reported.

Mar 22, 2023
MetaAccess and OPSWAT Client Scheduled Update Notice on Tenant B, EU
Completed - The scheduled maintenance has been completed.
Mar 22, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 02:01 UTC
Scheduled - This is a notice to inform customers that MetaAccess and OPSWAT Client are scheduling a release on March 21, 2022 at 7:00PM-10:00PM PDT.

There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.

Additions in this release:
1. Added support Potentially Unwanted Application category.
2. Added support auto-remediate lock screen timeout.
3. Added support encryption policy check for Linux on additional local volumes and removable volumes.
4. Added support new option to override group assignment when using Playbook.
5. Added support device detail information when exporting devices.
6. Enhanced vulnerability features to reflect with selected CVSS score.
7. Enhanced the device security score with more detail.
8. Fix several bugs.
Mar 20, 22:08 UTC
Mar 21, 2023

No incidents reported.

Mar 20, 2023
OPSWAT MetaAccess Update SSL Certificate on Tenant US
Resolved - This incident has been resolved.
Mar 20, 04:52 UTC
Identified - This is a notice to inform all existing customers that OPSWAT is updating the SSL Certificate for OPSWAT MetaAccess website. There should be no degradation of services during this update. Our customer success team will be available to assist you if you encounter unexpected behavior.
Mar 20, 03:40 UTC
Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

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