All Systems Operational

About This Site

Welcome to OPSWAT's home for real-time information and updates on our applications. Here you'll find live and historical data on system performance and metrics. If there are any service interruptions, a note will be posted here.

If you need to see performance improvement in your area, or to get additional support, use your OPSWAT Portal account to log in and create a case (ticket). Find out more about our support services at https://www.opswat.com/support.

OPSWAT Corporate Website Operational
90 days ago
100.0 % uptime
Today
OPSWAT Portal Operational
90 days ago
100.0 % uptime
Today
MetaDefender Cloud - US, Pacific Area, Asia Operational
90 days ago
99.59 % uptime
Today
metadefender.opswat.com Operational
90 days ago
99.63 % uptime
Today
API - Multiscanning Operational
90 days ago
99.62 % uptime
Today
API - Threat Intelligence Feed Operational
90 days ago
99.63 % uptime
Today
API - Deep CDR Operational
90 days ago
99.6 % uptime
Today
API - Vulnerability Scanning Operational
90 days ago
99.63 % uptime
Today
API - IP-Domain Reputation Operational
90 days ago
99.62 % uptime
Today
API - File Reputation Operational
90 days ago
99.63 % uptime
Today
API - Dynamic Analysis ? Operational
90 days ago
99.37 % uptime
Today
MetaDefender Cloud - Europe Operational
90 days ago
99.9 % uptime
Today
metadefender.opswat.com Operational
90 days ago
100.0 % uptime
Today
API - Multiscanning Operational
90 days ago
99.93 % uptime
Today
API - Threat Intelligence Feed Operational
90 days ago
99.94 % uptime
Today
API - Deep CDR Operational
90 days ago
99.96 % uptime
Today
API - Vulnerability Scanning Operational
90 days ago
99.92 % uptime
Today
API - IP-Domain Reputation Operational
90 days ago
99.93 % uptime
Today
API - File Reputation Operational
90 days ago
99.92 % uptime
Today
API - Dynamic Analysis Operational
90 days ago
99.61 % uptime
Today
OPSWAT Labs Operational
90 days ago
99.98 % uptime
Today
Market Share Report Operational
90 days ago
100.0 % uptime
Today
Content Disarm and Reconstruction Report Operational
90 days ago
99.92 % uptime
Today
Malware Outbreak Report Operational
90 days ago
100.0 % uptime
Today
Package Efficacy Report Operational
90 days ago
100.0 % uptime
Today
MetaDefender Engine Updates Operational
90 days ago
100.0 % uptime
Today
Data Loss Prevention Operational
90 days ago
100.0 % uptime
Today
Data Sanitization (CDR) Operational
90 days ago
100.0 % uptime
Today
Vulnerability Assessment Operational
90 days ago
100.0 % uptime
Today
Avira Engine Update Operational
90 days ago
100.0 % uptime
Today
Bitdefender Engine Update Operational
90 days ago
100.0 % uptime
Today
ESET Engine Update Operational
90 days ago
100.0 % uptime
Today
Kaspersky Engine Update Operational
90 days ago
100.0 % uptime
Today
McAfee Engine Update Operational
90 days ago
100.0 % uptime
Today
Microsoft Engine Update Operational
90 days ago
100.0 % uptime
Today
Sophos Engine Update Operational
90 days ago
100.0 % uptime
Today
Symantec Engine Update Operational
90 days ago
100.0 % uptime
Today
Total Defense Engine Update Operational
90 days ago
100.0 % uptime
Today
Trend Micro Engine Update Operational
90 days ago
100.0 % uptime
Today
MetaAccess Operational
90 days ago
100.0 % uptime
Today
MetaAccess - US (gears.opswat.com) ? Operational
90 days ago
100.0 % uptime
Today
MetaAccess - Europe (gears-eu.opswat.com) ? Operational
90 days ago
100.0 % uptime
Today
MetaAccess - Tenant A (metaaccess-a.opswat.com) ? Operational
90 days ago
100.0 % uptime
Today
OPSWAT Portal File Sharing Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
This is a notice to inform all existing customers that OPSWAT is scheduled to release a new version of OPSWAT Client SDK for Windows on August 23, 2022 at 7:00PM-8:00PM PDT.

There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance

Posted on Aug 15, 03:42 UTC
This is a notice to inform customers that MetaAccess and OPSWAT Client are scheduling a release on August 23, 2022 at 7:00PM-9:00PM PDT.

There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.

Additions in this release:
1. Policy Management: added support for fallback checks using Playbooks
2. Gateway: added support for multi-site deployments
3. Device: added support for device discovery in the network
4. Lost Device: added support for automatically deleting non-compliant devices in a period
5. Webhook Integration: added support for blank space in the API key
6. Fixed several bugs

Posted on Aug 12, 08:49 UTC
Past Incidents
Aug 18, 2022
Resolved - The incident with our 3rd party DNS service has been resolved. We have verified that all services have been restored.
Aug 18, 17:45 UTC
Monitoring - Services have been restored. We will continue to monitor in case there are further issues.
Aug 18, 17:40 UTC
Identified - Because of a DNS outage with one of our providers, multiscanning is currently unavailable for some customers. We apologize for any inconvenience. We will continue to investigate and will update as soon as possible. Thank you.
Aug 18, 17:32 UTC
Aug 17, 2022
Completed - The scheduled maintenance has been completed.
Aug 17, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 02:00 UTC
Scheduled - This is a notice to inform customers that MetaAccess and OPSWAT Client are scheduling a release on August 16, 2022 at 7:00PM-10:00PM PDT.

There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.

Additions in this release:
1. Policy Management: added support for fallback checks using Playbooks
2. Gateway: added support for multi-site deployments
3. Device: added support for device discovery in the network
4. Lost Device: added support for automatically deleting non-compliant devices in a period
5. Webhook Integration: added support for blank space in the API key
6. Fixed several bugs

Aug 12, 08:46 UTC
Completed - The scheduled maintenance has been completed.
Aug 17, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 02:00 UTC
Scheduled - This is a notice to inform all existing customers that OPSWAT is scheduled to release a new version of OPSWAT Client SDK for Windows on August 16, 2022 at 7:00PM-8:00PM PDT.

There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.

Aug 15, 03:41 UTC
Aug 16, 2022

No incidents reported.

Aug 15, 2022
Resolved - We have identified and resolved the issue that was producing the errors.
We apologize for any inconvenience this may have caused and we thank you for your patience!

Aug 15, 20:23 UTC
Investigating - We have received reports indicating that the MetaDefender Cloud website is displaying errors for some users. Functionality is not affected at this time. Our team is investigating and will provide an update as soon as possible.
Aug 15, 16:58 UTC
Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022
Completed - The scheduled maintenance has been completed.
Aug 10, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 02:00 UTC
Scheduled - This is a notice to inform all existing customers that OPSWAT is scheduled to release a new version of OPSWAT Client SDK for Mac on August 9, 2022 at 7:00PM-8:00PM PDT.

There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.

Aug 1, 03:12 UTC
Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.