MetaDefender Cloud - All Regions Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 05, 2026 - 07:00 UTC
Scheduled - This is a notice to inform customers that the MetaDefender Cloud product team is scheduling a maintenance window on all regions on Sep 05, 2026 between 07:00-10:00 UTC.

There should be no degradation of services during this maintenance window. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.
Sep 5, 2026 07:00-10:00 UTC

About This Site

Welcome to OPSWAT's home for real-time information and updates on our applications. Here you'll find live and historical data on system performance and metrics. If there are any service interruptions, a note will be posted here.

If you need to see performance improvement in your area, or to get additional support, use your My OPSWAT account to log in and create a case (ticket). Find out more about our support services at https://www.opswat.com/support.

Uptime over the past 90 days. View historical uptime.
OPSWAT Corporate Website Operational
90 days ago
100.0 % uptime
Today
My OPSWAT Portal Operational
90 days ago
99.99 % uptime
Today
MetaDefender Cloud - US and Asia Under Maintenance
90 days ago
99.94 % uptime
Today
metadefender.opswat.com (Front End) Operational
90 days ago
99.86 % uptime
Today
API - Multiscanning Under Maintenance
90 days ago
99.86 % uptime
Today
API - Threat Intelligence Feed Operational
90 days ago
100.0 % uptime
Today
API - Deep CDR Under Maintenance
90 days ago
99.86 % uptime
Today
API - Vulnerability Scanning Operational
90 days ago
100.0 % uptime
Today
API - IP-Domain Reputation Operational
90 days ago
100.0 % uptime
Today
API - File Reputation Operational
90 days ago
100.0 % uptime
Today
API - Dynamic Analysis Operational
90 days ago
99.86 % uptime
Today
API - Threat Intelligence Analysis Operational
90 days ago
100.0 % uptime
Today
API - DeepCDR Middleware Operational
90 days ago
100.0 % uptime
Today
MetaDefender Cloud - Europe Under Maintenance
90 days ago
100.0 % uptime
Today
metadefender.opswat.com (Front End) Operational
90 days ago
100.0 % uptime
Today
API - Multiscanning Under Maintenance
90 days ago
100.0 % uptime
Today
API - Threat Intelligence Feed Operational
90 days ago
100.0 % uptime
Today
API - Deep CDR Under Maintenance
90 days ago
100.0 % uptime
Today
API - Vulnerability Scanning Operational
90 days ago
100.0 % uptime
Today
API - IP-Domain Reputation Operational
90 days ago
100.0 % uptime
Today
API - File Reputation Operational
90 days ago
100.0 % uptime
Today
API - Dynamic Analysis Operational
90 days ago
100.0 % uptime
Today
API - Threat Intelligence Analysis Operational
90 days ago
100.0 % uptime
Today
MetaDefender Cloud - Australia Under Maintenance
90 days ago
100.0 % uptime
Today
API - Multiscanning Under Maintenance
90 days ago
100.0 % uptime
Today
API - Dynamic Analysis Operational
90 days ago
100.0 % uptime
Today
API - Deep CDR Under Maintenance
90 days ago
100.0 % uptime
Today
MetaDefender Cloud - Canada Under Maintenance
90 days ago
100.0 % uptime
Today
API - Multiscanning Under Maintenance
90 days ago
100.0 % uptime
Today
API - Deep CDR Under Maintenance
90 days ago
100.0 % uptime
Today
MetaDefender Cloud - Japan Under Maintenance
90 days ago
100.0 % uptime
Today
API - Multiscanning Under Maintenance
90 days ago
100.0 % uptime
Today
API - Deep CDR Under Maintenance
90 days ago
100.0 % uptime
Today
API - Dynamic Analysis Operational
90 days ago
100.0 % uptime
Today
MetaDefender Cloud - India Under Maintenance
90 days ago
100.0 % uptime
Today
API - Multiscanning Under Maintenance
90 days ago
100.0 % uptime
Today
API - Deep CDR Under Maintenance
90 days ago
100.0 % uptime
Today
API - Dynamic Analysis Operational
90 days ago
100.0 % uptime
Today
MetaDefender Cloud Email Security Under Maintenance
90 days ago
99.96 % uptime
Today
US Region Under Maintenance
90 days ago
99.85 % uptime
Today
India Region Under Maintenance
90 days ago
100.0 % uptime
Today
EU Region Under Maintenance
90 days ago
100.0 % uptime
Today
ces.metadefender.opswat.com (Front End) Operational
90 days ago
100.0 % uptime
Today
OPSWAT Labs Operational
90 days ago
100.0 % uptime
Today
Market Share Report Operational
90 days ago
100.0 % uptime
Today
Content Disarm and Reconstruction Report Operational
90 days ago
100.0 % uptime
Today
Malware Outbreak Report Operational
90 days ago
100.0 % uptime
Today
Package Efficacy Report Operational
90 days ago
100.0 % uptime
Today
My OPSWAT Central Management Operational
90 days ago
100.0 % uptime
Today
My OPSWAT Central Management - US (gears.opswat.com) Operational
90 days ago
100.0 % uptime
Today
My OPSWAT Central Management - Europe (gears-eu.opswat.com) Operational
90 days ago
100.0 % uptime
Today
OPSWAT Portal File Sharing Service Operational
90 days ago
99.61 % uptime
Today
OPSWAT Client (SDP) Operational
90 days ago
100.0 % uptime
Today
OPSWAT Client EU Operational
90 days ago
100.0 % uptime
Today
OPSWAT Client US Operational
90 days ago
100.0 % uptime
Today
MetaDefender Engine Updates Operational
90 days ago
100.0 % uptime
Today
Updater Infrastructure Operational
90 days ago
100.0 % uptime
Today
Data Loss Prevention Operational
90 days ago
100.0 % uptime
Today
Data Sanitization (CDR) Operational
90 days ago
100.0 % uptime
Today
Vulnerability Assessment Operational
90 days ago
100.0 % uptime
Today
Filescan.IO Operational
90 days ago
100.0 % uptime
Today
Filescan.IO Operational
90 days ago
100.0 % uptime
Today
OPSWAT Activation Server Operational
90 days ago
100.0 % uptime
Today
AI Chatbot Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

My OPSWAT Portal Scheduled Update Notice Sep 7, 2026 08:00-12:00 UTC

My OPSWAT Portal is scheduled to release a new version on Sep 07, 2026, from 8:00 AM - 11:00 AM UTC.
There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you need any help.
Posted on Sep 04, 2026 - 14:30 UTC

Sep 5, 2026

Unresolved incident: MetaDefender Cloud - All Regions Maintenance.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

My OPSWAT is currently experiencing an issue affecting the OPSWAT Support Portal
Resolved - This incident has been resolved.
Sep 3, 10:06 UTC
Update - We would like to inform you that the recent incident affecting OPSWAT Support Portal has been fully resolved by our engineering team. All features are now functioning normally.

We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. Our team continues to closely monitor the system to ensure stability.
Sep 3, 10:04 UTC
Update - We are continuing to investigate this issue.
Sep 3, 09:58 UTC
Investigating - We are currently experiencing an issue affecting the OPSWAT Support Portal. Customers may be unable to create new support cases or view existing ones. OPSWAT products, licensing, and downloads are not affected.

Our team is actively working to restore service. In the meantime, please email help-support@opswat.com for assistance, including your product, a brief description of the issue, and your case number if you have one.

Response times may be longer than usual while we work through this. We apologize for the inconvenience and appreciate your patience.
Sep 3, 09:53 UTC

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

My OPSWAT Portal Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 30, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 01:00 UTC
Scheduled - My OPSWAT Portal is scheduled maintenance on Aug 30, 2026, from 01:00 AM - 10:00 AM UTC. The OPSWAT Support Portal may experience intermittent availability during this period. If you are unable to access or create support cases, please email help-support@opswat.com. Response times may be longer than usual. We apologize for any inconvenience and appreciate your understanding.
Aug 28, 16:51 UTC

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

My OPSWAT Central Management Scheduled Update Notice on Tenant US and EU
Completed - The scheduled maintenance has been completed.
Aug 26, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 02:00 UTC
Scheduled - This is a notice to inform customers that My OPSWAT Central management is scheduling a release on August 26, 2026, at 2:00 AM-5:00 AM UTC.

There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.

Additional information:
- Added Support to Show or Hide "Driver/Firmware Updates" Page for End Users
- Centralized Synchronization of Password Storage for MetaDefender Core
Aug 25, 03:28 UTC

Aug 25, 2026

No incidents reported.

Aug 24, 2026

My OPSWAT Portal Scheduled Update Notice
Completed - The scheduled maintenance has been completed.
Aug 24, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 03:00 UTC
Scheduled - My OPSWAT Portal is scheduled to release a new version on Aug 24, 2026, from 3:00 AM - 6:00 AM UTC.
There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you need any help.
Aug 21, 06:56 UTC
MetaDefender Cloud Temporary Archive Processing Limit
Resolved - Archive file processing will currently be limited to a maximum of 1,000 files per archive.

This temporary limitation has been implemented to help maintain service stability and consistent processing performance. Archives containing more than 1,000 files will not be fully processed.

Our team is actively working to restore normal archive processing capacity. We appreciate your patience and understanding and will provide an update when the limitation has been removed.
Aug 24, 01:00 UTC

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

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