All Systems Operational

About This Site

Welcome to OPSWAT's home for real-time information and updates on our applications. Here you'll find live and historical data on system performance and metrics. If there are any service interruptions, a note will be posted here.

If you need to see performance improvement in your area, or to get additional support, use your OPSWAT Portal account to log in and create a case (ticket). Find out more about our support services at https://www.opswat.com/support.

OPSWAT Corporate Website Operational
90 days ago
100.0 % uptime
Today
OPSWAT Portal Operational
90 days ago
99.97 % uptime
Today
MetaDefender Cloud - US, Pacific Area, Asia Operational
90 days ago
99.85 % uptime
Today
metadefender.opswat.com Operational
90 days ago
99.89 % uptime
Today
API - Multiscanning Operational
90 days ago
99.8 % uptime
Today
API - Threat Intelligence Feed Operational
90 days ago
99.89 % uptime
Today
API - Deep CDR Operational
90 days ago
99.89 % uptime
Today
API - Vulnerability Scanning Operational
90 days ago
99.89 % uptime
Today
API - IP-Domain Reputation Operational
90 days ago
99.89 % uptime
Today
API - File Reputation Operational
90 days ago
99.89 % uptime
Today
API - Dynamic Analysis ? Operational
90 days ago
99.61 % uptime
Today
MetaDefender Cloud - Europe Operational
90 days ago
99.93 % uptime
Today
metadefender.opswat.com Operational
90 days ago
100.0 % uptime
Today
API - Multiscanning Operational
90 days ago
99.87 % uptime
Today
API - Threat Intelligence Feed Operational
90 days ago
99.98 % uptime
Today
API - Deep CDR Operational
90 days ago
100.0 % uptime
Today
API - Vulnerability Scanning Operational
90 days ago
99.97 % uptime
Today
API - IP-Domain Reputation Operational
90 days ago
99.98 % uptime
Today
API - File Reputation Operational
90 days ago
99.97 % uptime
Today
API - Dynamic Analysis Operational
90 days ago
99.69 % uptime
Today
OPSWAT Labs Operational
90 days ago
100.0 % uptime
Today
Market Share Report Operational
90 days ago
100.0 % uptime
Today
Content Disarm and Reconstruction Report Operational
90 days ago
100.0 % uptime
Today
Malware Outbreak Report Operational
90 days ago
100.0 % uptime
Today
Package Efficacy Report Operational
90 days ago
100.0 % uptime
Today
MetaDefender Engine Updates Operational
90 days ago
100.0 % uptime
Today
Data Loss Prevention Operational
90 days ago
100.0 % uptime
Today
Data Sanitization (CDR) Operational
90 days ago
100.0 % uptime
Today
Vulnerability Assessment Operational
90 days ago
100.0 % uptime
Today
Avira Engine Update Operational
90 days ago
100.0 % uptime
Today
Bitdefender Engine Update Operational
90 days ago
100.0 % uptime
Today
ESET Engine Update Operational
90 days ago
100.0 % uptime
Today
Kaspersky Engine Update Operational
90 days ago
100.0 % uptime
Today
McAfee Engine Update Operational
90 days ago
100.0 % uptime
Today
Microsoft Engine Update Operational
90 days ago
100.0 % uptime
Today
Sophos Engine Update Operational
90 days ago
100.0 % uptime
Today
Symantec Engine Update Operational
90 days ago
100.0 % uptime
Today
Trend Micro Engine Update Operational
90 days ago
100.0 % uptime
Today
MetaAccess Operational
90 days ago
100.0 % uptime
Today
MetaAccess - US (gears.opswat.com) ? Operational
90 days ago
100.0 % uptime
Today
MetaAccess - Europe (gears-eu.opswat.com) ? Operational
90 days ago
100.0 % uptime
Today
MetaAccess - Tenant A (metaaccess-a.opswat.com) ? Operational
90 days ago
100.0 % uptime
Today
OPSWAT Portal File Sharing Service Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 28, 2022
Completed - The scheduled maintenance has been completed.
Sep 28, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 02:01 UTC
Scheduled - This is a notice to inform customers that MetaAccess and OPSWAT Client are scheduling a release on September 27, 2022 at 7:00PM-9:00PM PDT.

There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.

Additions in this release:
1. Customizable disclaimer: added support for customized disclaimer on the Client during install
2. Playbook: added support for multiple custom check scripts in Playbook.
3. Advance Endpoint Protection: added support for anti-copy-pasting across applications. It can prevent users from copying and pasting content from one application to another. Users can still copy-paste within the same application.
4. Operating System Policy: added support for minimum operating system requirements for Linux, more granular control of OS version
5. Webhook: added device info when sending events over Webhook
6. Fixed several bugs

Sep 19, 10:47 UTC
Completed - The scheduled maintenance has been completed.
Sep 28, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 02:01 UTC
Scheduled - This is a notice to inform all existing customers that OPSWAT is scheduled to release a new version of OPSWAT Client SDK for macOS on September 27, 2022 at 7:00PM-8:00PM PDT.

There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.

Sep 19, 06:36 UTC
Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022
Completed - The scheduled maintenance has been completed.
Sep 21, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 02:01 UTC
Scheduled - This is a notice to inform customers that MetaAccess and OPSWAT Client are scheduling a release on September 20, 2022 at 7:00PM-10:00PM PDT.

There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.

Additions in this release:
1. Customizable disclaimer: added support for customized disclaimer on the Client during install
2. Playbook: added support for multiple custom check scripts in Playbook.
3. Advance Endpoint Protection: added support for anti-copy-pasting across applications. It can prevent users from copying and pasting content from one application to another. Users can still copy-paste within the same application.
4. Operating System Policy: added support for minimum operating system requirements for Linux, more granular control of OS version
5. Webhook: added device info when sending events over Webhook
6. Fixed several bugs

Sep 19, 10:45 UTC
Completed - The scheduled maintenance has been completed.
Sep 21, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 02:00 UTC
Scheduled - This is a notice to inform all existing customers that OPSWAT is scheduled to release a new version of OPSWAT Client SDK for macOS on September 20, 2022 at 7:00PM-8:00PM PDT.

There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.

Sep 19, 06:36 UTC
Sep 20, 2022

No incidents reported.

Sep 19, 2022
Resolved - All services have been restored.
Sep 19, 18:36 UTC
Update - Multiscanning is back up and operational. The scan queue has been cleared as well. We will continue to monitor.
Sep 19, 18:10 UTC
Monitoring - We have implemented a temporary fix that will provide results for all new scans submitted. We will keep monitoring the incident with our DNS provider so that we can clear the scanning queue of files submitted during the current outage.
Sep 19, 17:51 UTC
Identified - Our engineers have traced the cause of the issue to an ongoing incident that our DNS provider is experiencing. We will continue to monitor these services and provide an update as soon as possible.
Sep 19, 16:39 UTC
Investigating - We have received reports indicating that MetaDefender Cloud - Multiscanning is experiencing issues.
Our team is investigating and will provide an update as soon as possible.

Sep 19, 16:31 UTC
Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022

No incidents reported.

Sep 14, 2022

No incidents reported.