OPSWAT Services Status

Service Under Maintenance

About This Site

Welcome to OPSWAT's status page for cloud services.
Service performance and incident information is displayed here. You may subscribe to receive notifications.

Uptime over the past 90 days. View historical uptime.

OPSWAT.com Sites Operational

90 days ago

99.7 % uptime

Today

www.opswat.com Operational

90 days ago

99.69 % uptime

Today

software.opswat.com Operational

90 days ago

99.7 % uptime

Today

Portal Operational

90 days ago

99.99 % uptime

Today

Single sign-on (SSO) Operational

90 days ago

99.98 % uptime

Today

Main Portal Operational

90 days ago

100.0 % uptime

Today

Software Downloads Operational

90 days ago

100.0 % uptime

Today

Support systems Operational

90 days ago

100.0 % uptime

Today

MetaDefender Cloud Under Maintenance

90 days ago

99.09 % uptime

Today

Web Front End Operational

90 days ago

99.98 % uptime

Today

API - File Scanning Operational

90 days ago

97.5 % uptime

Today

API - Hash Lookups Operational

90 days ago

98.54 % uptime

Today

API - Data Sanitization Operational

90 days ago

97.5 % uptime

Today

API - Vulnerability Scanning Operational

90 days ago

98.55 % uptime

Today

Market Share Report Operational

90 days ago

100.0 % uptime

Today

Content Disarm and Reconstruction Report Operational

90 days ago

99.79 % uptime

Today

Malware Outbreak Report Under Maintenance

90 days ago

100.0 % uptime

Today

Package Efficacy Report Operational

90 days ago

100.0 % uptime

Today

MetaAccess Operational

90 days ago

100.0 % uptime

Today

MetaAccess Console Operational

90 days ago

100.0 % uptime

Today

MetaDefender Update Servers Operational

90 days ago

100.0 % uptime

Today

V4 Activation Server Operational

90 days ago

100.0 % uptime

Today

V4 Update Distribution Server Operational

90 days ago

100.0 % uptime

Today

V3 Online Update Servers Operational

90 days ago

100.0 % uptime

Today

V3 Offline Update Servers Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 23, 2018

No incidents reported today.

Apr 22, 2018

No incidents reported.

Apr 21, 2018

No incidents reported.

Apr 20, 2018

No incidents reported.

Apr 19, 2018

No incidents reported.

Apr 18, 2018

No incidents reported.

Apr 17, 2018

Opswat.com is down

Resolved - This incident has been resolved.
Apr 17, 11:24 PDT

Investigating - The servers running opswat.com are down. Our engineers are investigating the reason and trying to bring it back as soon as possible. Sorry for any inconvenience.
Apr 17, 05:00 PDT

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.

Apr 11, 2018

Package Efficacy Report is under maintenance

Resolved - The data integrity issue has been solved.
Apr 11, 13:42 PDT

Investigating - We noticed a potential data integrity issue when generating the Package Efficacy Report. Our engineering team is looking into this report generation process right now.
Thanks,
OPSWAT MetaDefender Cloud Team
Apr 11, 10:28 PDT

Apr 10, 2018

MetaAccess and MetaAccess agent Upgrade

Completed - The scheduled maintenance has been completed.
Apr 10, 22:00 PDT

Verifying - Verification is currently underway for the maintenance items.
Apr 10, 19:53 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 19:33 PDT

Scheduled - OPSWAT's technical team will be working on upgrading MetaAccess to the latest infrastructure. There should be no degradation of services during this upgrade. Support agents will be available to assist you if you encounter unexpected behavior. No customer action is required during or after this maintenance.
Apr 10, 19:02 PDT

Throttling issue on MetaDefender Cloud

Resolved - The issue has now been fixed by our engineers. If you continue seeing issues please contact customer support.
Apr 10, 04:53 PDT

Identified - We identified this as being a race condition in our caching system, which makes the apikey blocking permanent. A fix is to be deployed soon.
Apr 10, 02:20 PDT

Investigating - There is a throttling issue with MetaDefender Cloud where, when hitting the limit, the throttling does not unblock after 1 minute for some accounts. Our team is investigating the reason. Sorry for the inconvenience.
Apr 9, 10:23 PDT