All Systems Operational

About This Site

Welcome to OPSWAT's home for real-time information and updates on our applications. Here you'll find live and historical data on system performance and metrics. If there are any service interruptions, a note will be posted here.

If you need to see performance improvement in your area, or to get additional support, use your OPSWAT Portal account to log in and create a case (ticket). Find out more about our support services at https://www.opswat.com/support.

Uptime over the past 90 days. View historical uptime.
OPSWAT Corporate Website Operational
90 days ago
100.0 % uptime
Today
OPSWAT Portal Operational
90 days ago
100.0 % uptime
Today
MetaDefender Cloud - US, Pacific Area, Asia Operational
90 days ago
99.71 % uptime
Today
metadefender.opswat.com Operational
90 days ago
99.73 % uptime
Today
API - Multiscanning Operational
90 days ago
99.72 % uptime
Today
API - Threat Intelligence Feed Operational
90 days ago
99.73 % uptime
Today
API - Deep CDR Operational
90 days ago
99.7 % uptime
Today
API - Vulnerability Scanning Operational
90 days ago
99.72 % uptime
Today
API - IP-Domain Reputation Operational
90 days ago
99.71 % uptime
Today
API - File Reputation Operational
90 days ago
99.73 % uptime
Today
API - Dynamic Analysis ? Operational
90 days ago
99.66 % uptime
Today
MetaDefender Cloud - Europe Operational
90 days ago
99.93 % uptime
Today
metadefender.opswat.com Operational
90 days ago
100.0 % uptime
Today
API - Multiscanning Operational
90 days ago
99.93 % uptime
Today
API - Threat Intelligence Feed Operational
90 days ago
99.94 % uptime
Today
API - Deep CDR Operational
90 days ago
99.96 % uptime
Today
API - Vulnerability Scanning Operational
90 days ago
99.93 % uptime
Today
API - IP-Domain Reputation Operational
90 days ago
99.93 % uptime
Today
API - File Reputation Operational
90 days ago
99.93 % uptime
Today
API - Dynamic Analysis Operational
90 days ago
99.79 % uptime
Today
OPSWAT Labs Operational
90 days ago
99.97 % uptime
Today
Market Share Report Operational
90 days ago
100.0 % uptime
Today
Content Disarm and Reconstruction Report Operational
90 days ago
99.91 % uptime
Today
Malware Outbreak Report Operational
90 days ago
100.0 % uptime
Today
Package Efficacy Report Operational
90 days ago
100.0 % uptime
Today
MetaDefender Engine Updates Operational
90 days ago
100.0 % uptime
Today
Data Loss Prevention Operational
90 days ago
100.0 % uptime
Today
Data Sanitization (CDR) Operational
90 days ago
100.0 % uptime
Today
Vulnerability Assessment Operational
90 days ago
100.0 % uptime
Today
Avira Engine Update Operational
90 days ago
100.0 % uptime
Today
Bitdefender Engine Update Operational
90 days ago
100.0 % uptime
Today
ESET Engine Update Operational
90 days ago
100.0 % uptime
Today
Kaspersky Engine Update Operational
90 days ago
100.0 % uptime
Today
McAfee Engine Update Operational
90 days ago
100.0 % uptime
Today
Microsoft Engine Update Operational
90 days ago
100.0 % uptime
Today
Sophos Engine Update Operational
90 days ago
100.0 % uptime
Today
Symantec Engine Update Operational
90 days ago
100.0 % uptime
Today
Total Defense Engine Update Operational
90 days ago
100.0 % uptime
Today
Trend Micro Engine Update Operational
90 days ago
100.0 % uptime
Today
MetaAccess Operational
90 days ago
99.99 % uptime
Today
MetaAccess - US (gears.opswat.com) ? Operational
90 days ago
99.98 % uptime
Today
MetaAccess - Europe (gears-eu.opswat.com) ? Operational
90 days ago
100.0 % uptime
Today
MetaAccess - Tenant A (metaaccess-a.opswat.com) ? Operational
90 days ago
100.0 % uptime
Today
OPSWAT Portal File Sharing Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
OPSWAT Client SDK Scheduled Update Notice on Tenant A Jul 6, 02:00-03:00 UTC
This is a notice to inform all existing customers that OPSWAT is scheduled to release a new version of OPSWAT Client SDK for Wins on July 5, 2022 at 7:00PM-8:00PM PDT.

There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.
Posted on Jun 27, 04:52 UTC
Past Incidents
Jul 1, 2022

No incidents reported today.

Jun 30, 2022
MetaDefender Cloud - US Outage
Resolved - We have resolved the issue. Our service has now returned to its normal operational state.
We apologize for the inconvenience this service disruption may have caused and we thank you for your patience!
Jun 30, 22:46 UTC
Monitoring - A fix has been implemented and services are now operational. We will continue to monitor.
Jun 30, 21:18 UTC
Update - Our team is actively working on implementing a fix and will provide an update shortly. Thank you for your patience.
Jun 30, 18:39 UTC
Identified - The issue has been identified with MetaDefender Cloud US, we are currently implementing a fix and will provide an update shortly. Thank you for your patience.
Jun 30, 16:39 UTC
Investigating - We have received reports indicating that MetaDefender Cloud is experiencing issues.
Our team is investigating and will provide an update as soon as possible.
Jun 30, 15:35 UTC
Jun 29, 2022
MetaAccess and OPSWAT Client Scheduled Update Notice on Tenant A
Completed - The scheduled maintenance has been completed.
Jun 29, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 02:00 UTC
Scheduled - This is a notice to inform customers that MetaAccess and OPSWAT Client are scheduling a release on June 28, 2022 at 7:00PM-9:00PM PDT.

There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.

Additions in this release (3.20.0):
1. Policy Management: support Playbooks
2. Sercure Access: support IdP MFA
3. Fixed several bugs
Jun 20, 02:27 UTC
OPSWAT Client SDK Scheduled Update Notice on Tenant US and EU
Completed - The scheduled maintenance has been completed.
Jun 29, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 02:00 UTC
Scheduled - This is a notice to inform all existing customers that OPSWAT is scheduled to release a new version of OPSWAT Client SDK for Wins on June 28, 2022 at 7:00PM-8:00PM PDT.

There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.
Jun 27, 04:51 UTC
Jun 28, 2022

No incidents reported.

Jun 27, 2022
Metadefender Cloud EU maintenance
Completed - The scheduled maintenance has been completed.
Jun 27, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 18:00 UTC
Scheduled - OPSWAT's technical team will be working on upgrading Metadefender Cloud EU to the latest infrastructure. There might be degradation of services during this upgrade. Support agents will be available to assist you if you encounter unexpected behavior. No customer action is required during or after this maintenance.
Jun 21, 15:55 UTC
Metadefender Cloud US maintenance
Completed - The scheduled maintenance has been completed.
Jun 27, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 08:00 UTC
Scheduled - OPSWAT's technical team will be working on upgrading Metadefender Cloud US to the latest infrastructure. There might be degradation of services during this upgrade. Support agents will be available to assist you if you encounter unexpected behavior. No customer action is required during or after this maintenance.
Jun 21, 15:53 UTC
Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022
Metadefender Cloud EU maintenance
Completed - The scheduled maintenance has been completed.
Jun 23, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 18:00 UTC
Scheduled - OPSWAT's technical team will be working on upgrading Metadefender Cloud EU to the latest infrastructure. There might be degradation of services during this upgrade. Support agents will be available to assist you if you encounter unexpected behavior. No customer action is required during or after this maintenance.
Jun 21, 15:49 UTC
Metadefender Cloud US maintenance
Completed - The scheduled maintenance has been completed.
Jun 23, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 08:00 UTC
Scheduled - OPSWAT's technical team will be working on upgrading Metadefender Cloud US to the latest infrastructure. There might be degradation of services during this upgrade. Support agents will be available to assist you if you encounter unexpected behavior. No customer action is required during or after this maintenance.
Jun 21, 15:46 UTC
Jun 22, 2022
MetaAccess and OPSWAT Client Scheduled Update Notice on Tenant B, EU
Completed - The scheduled maintenance has been completed.
Jun 22, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 02:00 UTC
Scheduled - This is a notice to inform customers that MetaAccess and OPSWAT Client are scheduling a release on June 21, 2022 at 7:00PM-10:00PM PDT.

There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance.

Additions in this release (3.20.0):
1. Policy Management: support Playbooks
2. Sercure Access: support IdP MFA
3. Fixed several bugs
Jun 20, 02:25 UTC
OPSWAT Client SDK Scheduled Update Notice on Tenant A
Completed - The scheduled maintenance has been completed.
Jun 22, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 02:00 UTC
Scheduled - This is a notice to inform all existing customers that OPSWAT is scheduled to release a new version of OPSWAT Client SDK for Wins on June 21, 2022 at 7:00PM-8:00PM PDT.

There should be no degradation of services during this upgrade. Our customer success team will be available to assist you if you encounter unexpected behavior.

No action is required during or after this maintenance
Jun 13, 06:37 UTC
Jun 21, 2022

No incidents reported.

Jun 20, 2022
Metadefender Cloud EU Maintenance
Completed - The scheduled maintenance has been completed.
Jun 20, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 18:01 UTC
Scheduled - OPSWAT's technical team will be working on upgrading Metadefender Cloud EU to the latest infrastructure. There should be no degradation of services during this upgrade. Support agents will be available to assist you if you encounter unexpected behavior. No customer action is required during or after this maintenance.
Jun 17, 12:16 UTC
Metadefender Cloud US Maintenance
Completed - The scheduled maintenance has been completed.
Jun 20, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 07:00 UTC
Scheduled - OPSWAT's technical team will be working on upgrading Metadefender Cloud US to the latest infrastructure. There should be no degradation of services during this upgrade. Support agents will be available to assist you if you encounter unexpected behavior. No customer action is required during or after this maintenance.
Jun 17, 12:19 UTC
Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

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