Service Under Maintenance

About This Site

Welcome to OPSWAT's status page for cloud services.
Service performance and incident information is displayed here. You may subscribe to receive notifications.

OPSWAT.com Sites Operational
90 days ago
99.7 % uptime
Today
www.opswat.com   Operational
90 days ago
99.69 % uptime
Today
software.opswat.com   ? Operational
90 days ago
99.7 % uptime
Today
Portal Operational
90 days ago
99.99 % uptime
Today
Single sign-on (SSO)   ? Operational
90 days ago
99.98 % uptime
Today
Main Portal   ? Operational
90 days ago
100.0 % uptime
Today
Software Downloads   ? Operational
90 days ago
100.0 % uptime
Today
Support systems   ? Operational
90 days ago
100.0 % uptime
Today
MetaDefender Cloud Under Maintenance
90 days ago
99.09 % uptime
Today
Web Front End   ? Operational
90 days ago
99.98 % uptime
Today
API - File Scanning   Operational
90 days ago
97.5 % uptime
Today
API - Hash Lookups   Operational
90 days ago
98.54 % uptime
Today
API - Data Sanitization   Operational
90 days ago
97.5 % uptime
Today
API - Vulnerability Scanning   Operational
90 days ago
98.55 % uptime
Today
Market Share Report   Operational
90 days ago
100.0 % uptime
Today
Content Disarm and Reconstruction Report   Operational
90 days ago
99.79 % uptime
Today
Malware Outbreak Report   Under Maintenance
90 days ago
100.0 % uptime
Today
Package Efficacy Report   Operational
90 days ago
100.0 % uptime
Today
MetaAccess Operational
90 days ago
100.0 % uptime
Today
MetaAccess Console   ? Operational
90 days ago
100.0 % uptime
Today
MetaDefender Update Servers Operational
90 days ago
100.0 % uptime
Today
V4 Activation Server   Operational
90 days ago
100.0 % uptime
Today
V4 Update Distribution Server   Operational
90 days ago
100.0 % uptime
Today
V3 Online Update Servers   Operational
90 days ago
100.0 % uptime
Today
V3 Offline Update Servers   Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 23, 2018

No incidents reported today.

Apr 22, 2018

No incidents reported.

Apr 21, 2018

No incidents reported.

Apr 20, 2018

No incidents reported.

Apr 19, 2018

No incidents reported.

Apr 18, 2018

No incidents reported.

Apr 17, 2018
Resolved - This incident has been resolved.
Apr 17, 11:24 PDT
Investigating - The servers running opswat.com are down. Our engineers are investigating the reason and trying to bring it back as soon as possible. Sorry for any inconvenience.
Apr 17, 05:00 PDT
Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.

Apr 11, 2018
Resolved - The data integrity issue has been solved.
Apr 11, 13:42 PDT
Investigating - We noticed a potential data integrity issue when generating the Package Efficacy Report. Our engineering team is looking into this report generation process right now.
Thanks,
OPSWAT MetaDefender Cloud Team
Apr 11, 10:28 PDT
Apr 10, 2018
Completed - The scheduled maintenance has been completed.
Apr 10, 22:00 PDT
Verifying - Verification is currently underway for the maintenance items.
Apr 10, 19:53 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 19:33 PDT
Scheduled - OPSWAT's technical team will be working on upgrading MetaAccess to the latest infrastructure. There should be no degradation of services during this upgrade. Support agents will be available to assist you if you encounter unexpected behavior. No customer action is required during or after this maintenance.
Apr 10, 19:02 PDT
Resolved - The issue has now been fixed by our engineers. If you continue seeing issues please contact customer support.
Apr 10, 04:53 PDT
Identified - We identified this as being a race condition in our caching system, which makes the apikey blocking permanent. A fix is to be deployed soon.
Apr 10, 02:20 PDT
Investigating - There is a throttling issue with MetaDefender Cloud where, when hitting the limit, the throttling does not unblock after 1 minute for some accounts. Our team is investigating the reason. Sorry for the inconvenience.
Apr 9, 10:23 PDT