All Systems Operational

About This Site

Welcome to OPSWAT's status page for cloud services.

Service performance and incident information is displayed here. You may subscribe to receive notifications.

OPSWAT.com Sites Operational
www.opswat.com Operational
www.opswat.co.jp Operational
Portal Operational
sso ? Operational
portal ? Operational
software ? Operational
my ? Operational
Metadefender Endpoint Management (GEARS) Operational
Metadefender Endpoint Management (Europe) ? Operational
Metadefender Endpoint Management (US) ? Operational
Metadefender Cloud Front End Operational
Metadefender Core v4 Update Servers Operational
Metadefender Core v4 Linux activation server Operational
Metadefender Core v4 Linux update distribution Operational
Metadefender Core v3 Online Update Operational
Metadefender Core v3 Online Update (Europe) Operational
Metadefender Core v3 Online Update (US) Operational
Metadefender Core v3 Offline Update Operational
Metadefender Core v3 Offline Update (US) Operational
Metadefender Core v3 Offline Update (Europe) Operational
Metadefender Hash Lookups Operational
Metadefender Hash Lookups (US) Operational
Metadefender Hash Lookups (Europe) Operational
Metadefender Hash Lookups (Asia Pacific) Operational
Metadefender Hash Lookups (US CA) Operational
Metadefender IP Scanning Operational
Metadefender IP Scanning (Asia Pacific) Operational
Metadefender IP Scanning (Europe) Operational
Metadefender IP Scanning (US) Operational
Metadefender IP Scanning (US CA) Operational
OESIS Servers Operational
OESIS Monitor V4 Operational
OPSWAT Online Documentation Operational
Metadefender Email Security Cloud Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Latency: Metadefender Endpoint Management (GEARS)
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Portal Response Time
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Uptime: OESIS Monitor V4
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Uptime: Hash lookup
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Hash Lookup Response Time
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IPscan Response Time
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Uptime: www.metadefender.com
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Uptime: OPSWAT Online Documentation
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Uptime: Metadefender Email Security Cloud
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Past Incidents
May 25, 2017

No incidents reported today.

May 24, 2017
Completed - The scheduled maintenance has been completed.
May 24, 12:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 12:01 PDT
Scheduled - We are performing routine maintenance on the Netsuite component of https://portal.opswat.com. Operational impact should be minimal.
May 24, 11:41 PDT
May 23, 2017
Completed - The scheduled maintenance has been completed.
May 23, 20:18 PDT
Verifying - Verification is currently underway for the maintenance items.
May 23, 19:37 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 19:04 PDT
Scheduled - OPSWAT's technical teams will be working on the Metadefender Cloud back-end upgrading to the latest infrastructure software. There should be no degradation of services during this upgrade. Support agents will be available to assist you if you encounter unexpected behavior. No customer action is required during or after this maintenance.
May 23, 18:38 PDT
May 22, 2017
Resolved - The issue is now solved and scanning is back to normal
May 22, 03:05 PDT
Investigating - We are experiencing high queues for file scanning. Our team is investigating the incident.
May 22, 02:51 PDT
May 21, 2017

No incidents reported.

May 20, 2017

No incidents reported.

May 19, 2017

No incidents reported.

May 18, 2017

No incidents reported.

May 17, 2017
Resolved - All services on https://portal.opswat.com are fully operational.
May 17, 10:52 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 17, 10:09 PDT
Identified - We are currently experiencing timeouts connecting to Zendesk servers which is affecting the Support tab of https://portal.opswat.com. OPSWAT technical teams are working with Zendesk to resolve this issue as soon as possible.
May 17, 09:55 PDT
May 16, 2017

No incidents reported.

May 15, 2017

No incidents reported.

May 14, 2017

No incidents reported.

May 13, 2017

No incidents reported.

May 12, 2017

No incidents reported.

May 11, 2017

No incidents reported.