A fix has been implemented and we are monitoring the results.
Posted Jun 06, 2023 - 13:42 UTC
Identified
Dear valued customer,
Our DNS third-party provider has scheduled a maintenance window, which requires us to take necessary actions to avoid any service disruptions.
To ensure that our services remain available during this maintenance window, we will be performing some necessary updates and changes. As a result, you may experience some degraded performance in MetaDefender Cloud services. However, we will do everything we can to keep these disruptions to a minimum.
We will keep you updated throughout the process and let you know once the maintenance window is complete. We appreciate your patience and understanding during this time.
Best regards, OPSWAT
Posted Jun 06, 2023 - 13:29 UTC
This incident affected: MetaDefender Cloud - US and Asia (metadefender.opswat.com (Front End), API - Multiscanning, API - Threat Intelligence Feed, API - Deep CDR, API - Vulnerability Scanning, API - IP-Domain Reputation, API - File Reputation, API - Dynamic Analysis, API - Threat Intelligence Analysis, API - DeepCDR Middleware), MetaDefender Cloud - Europe (metadefender.opswat.com (Front End), API - Multiscanning, API - Threat Intelligence Feed, API - Deep CDR, API - Vulnerability Scanning, API - IP-Domain Reputation, API - File Reputation, API - Dynamic Analysis, API - Threat Intelligence Analysis), MetaDefender Cloud - Australia (API - Multiscanning, API - Dynamic Analysis, API - Deep CDR), and MetaDefender Cloud - Canada (API - Multiscanning, API - Deep CDR).