MetaDefender Cloud Download Queue Degraded Performance

Incident Report for OPSWAT Services

Resolved

The download queue has been cleared and is operational.

Posted May 24, 2021 - 21:14 UTC

Identified

We have received an alert indicating that the MetaDefender Cloud Download queue is experiencing issues. There is a large queue due to a queue processing error over the weekend. We have scaled up our services in order to lower the queue as quickly as possible.

Posted May 21, 2021 - 12:15 UTC

This incident affected: MetaDefender Cloud - US and Asia (API - Multiscanning).