MetaDefender Cloud Temporary Archive Processing Limit

Incident Report for OPSWAT Services

Resolved

Archive file processing will currently be limited to a maximum of 1,000 files per archive.

This temporary limitation has been implemented to help maintain service stability and consistent processing performance. Archives containing more than 1,000 files will not be fully processed.

Our team is actively working to restore normal archive processing capacity. We appreciate your patience and understanding and will provide an update when the limitation has been removed.

Posted Aug 24, 2026 - 01:00 UTC