MetaDefender Cloud - US, EU Multiscanning - Outage Performance
Incident Report for OPSWAT Services
Resolved
The issue has been restored successfully, all services are operational.
Posted Jan 31, 2023 - 16:33 UTC
Monitoring
We identified the issue with MetaDefender Multiscanning services not functioning properly due to some regional error(s) at our DNS provider, and we have implemented a fix for this. All services are operational, and we will continue to monitor for some time to verify stability of the new fix. Thank you for your patience!
Posted Jan 31, 2023 - 16:09 UTC
Investigating
We have received reports indicating that MetaDefender Cloud -Multiscanning is experiencing issues.
Our team is investigating and will provide an update as soon as possible.
Posted Jan 31, 2023 - 15:27 UTC
This incident affected: MetaDefender Cloud - US and Asia (metadefender.opswat.com (Front End), API - Multiscanning) and MetaDefender Cloud - Europe (metadefender.opswat.com (Front End), API - Multiscanning).