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MetaDefender Cloud - US and EU Outage for Free Users

Incident Report for OPSWAT Services

Resolved

We have found the issue and resolved it. Services are now fully operational.
Posted Nov 14, 2022 - 13:22 UTC

Investigating

The issue is still ongoing and we are investigating.
Posted Nov 14, 2022 - 11:16 UTC

Monitoring

The services are now back up and we're investigating the root cause of the incident. We apologize for any inconvenience and thank you for your patience.
Posted Nov 14, 2022 - 09:38 UTC

Investigating

We have received reports indicating that users of our free MetaDefender Cloud service are experiencing issues performing scans. We apologize for any inconvenience and appreciate your patience.
Posted Nov 14, 2022 - 09:21 UTC
This incident affected: MetaDefender Cloud - US and Asia (metadefender.opswat.com (Front End)) and MetaDefender Cloud - Europe (metadefender.opswat.com (Front End)).
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