MetaAccess - US Outage

Incident Report for OPSWAT Services

Resolved

The issue has been resolved with our cloud provider.
Posted Nov 24, 2021 - 20:25 UTC

Monitoring

We have moved services to the backup region and are monitoring for issues.
Posted Nov 24, 2021 - 19:39 UTC

Identified

Our cloud provider is having an outage in one region. We are closely following and re-directing to a backup region.
Posted Nov 24, 2021 - 19:36 UTC

Investigating

We have received reports indicating that MetaAccess - US is experiencing issues.
Our team is investigating and will provide an update as soon as possible.
Posted Nov 24, 2021 - 19:30 UTC
This incident affected: MetaDefender IT-OT Access (MetaDefender IT-OT Access - US (gears.opswat.com)).