Metascan Online Backend US East
Incident Report for OPSWAT Services
Resolved
Testing is complete and the system is back in operation. We are fully operational now.
Posted Mar 10, 2015 - 21:04 UTC
Identified
Technical teams found some additional discrepancy between our back end servers. We are continuing to test and review the system before releasing it into the wild. There should be no perceivable impact to our customers. Thank you for your patience.
Posted Mar 10, 2015 - 18:18 UTC
Monitoring
Connectivity issues have been resolved between the front end and back end systems. Technical teams are performing a check on the system before bringing it active to our customers. System should be fully operational later on tonight.
Posted Mar 10, 2015 - 02:48 UTC
Identified
Technical teams have identified the issue with the back end. A fix is in development to address the connectivity issue.
Posted Mar 09, 2015 - 20:52 UTC
Investigating
We have detected connectivity anomalies between front end servers to the back end systems. We are taking US East out of rotation while we troubleshoot. US West is fully operational.
Posted Mar 09, 2015 - 19:13 UTC