MetaDefender Cloud - US Degraded Performance

Incident Report for OPSWAT Services

Resolved

This incident has been resolved.
Posted Jul 06, 2026 - 03:57 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 06, 2026 - 03:43 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 06, 2026 - 03:41 UTC

Investigating

We have received reports indicating that MetaDefender Cloud - US is experiencing issue.
Our team is investigating and will provide an update as soon as possible.
Posted Jul 06, 2026 - 03:36 UTC
This incident affected: MetaDefender Cloud Email Security (US Region) and MetaDefender Cloud - US and Asia (API - Multiscanning, API - Deep CDR).
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