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MetaDefender Cloud - US-WEST Outage

Incident Report for OPSWAT Services

Resolved

This incident has been resolved.
Posted Jul 26, 2023 - 09:36 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 26, 2023 - 08:00 UTC

Update

We are continuing to investigate this issue.
Posted Jul 26, 2023 - 07:57 UTC

Update

We are continuing to investigate this issue.
Posted Jul 26, 2023 - 07:55 UTC

Investigating

We have received reports indicating that MetaDefender Cloud - US-WEST is experiencing an outage.
Our team is investigating and will provide an update as soon as possible.
Posted Jul 26, 2023 - 07:54 UTC
This incident affected: MetaDefender Cloud - US and Asia (metadefender.opswat.com (Front End), API - Multiscanning, API - Threat Intelligence Feed, API - Deep CDR, API - Vulnerability Scanning, API - IP-Domain Reputation, API - File Reputation, API - Dynamic Analysis, API - Threat Intelligence Analysis, API - DeepCDR Middleware), MetaDefender Cloud - Europe (metadefender.opswat.com (Front End), API - Multiscanning, API - Threat Intelligence Feed, API - Deep CDR, API - Vulnerability Scanning, API - IP-Domain Reputation, API - File Reputation, API - Dynamic Analysis, API - Threat Intelligence Analysis), MetaDefender Cloud - Australia (API - Multiscanning, API - Dynamic Analysis, API - Deep CDR), and MetaDefender Cloud - Canada (API - Multiscanning, API - Deep CDR).