MetaDefender Cloud US/EU Performance Degradation
Incident Report for OPSWAT Services
Resolved
The incident with our DNS provider has been resolved. All services have been restored.
Posted Aug 30, 2022 - 15:42 UTC
Monitoring
The issue with our DNS provider has been resolved. We will continue to monitor our services to ensure operability. Thank you for your patience.
Posted Aug 30, 2022 - 12:28 UTC
Update
Because DNS's performance issues are being experience with one of our providers, multiscanning is currently unavailable/unstable for some customers. We apologize for any inconvenience. We will continue to investigate and will update as soon as possible. Thank you.
Posted Aug 30, 2022 - 09:42 UTC
Identified
Because DNS's performance issues are being experience with one of our providers, multiscanning is currently unavailable/unstable for some customers. We apologize for any inconvenience. We will continue to investigate and will update as soon as possible. Thank you.
Posted Aug 30, 2022 - 09:39 UTC
This incident affected: MetaDefender Cloud - Europe (metadefender.opswat.com, API - Multiscanning, API - Threat Intelligence Feed, API - Deep CDR, API - Vulnerability Scanning, API - IP-Domain Reputation, API - File Reputation, API - Dynamic Analysis) and MetaDefender Cloud - US, Pacific Area, Asia (metadefender.opswat.com, API - Multiscanning, API - Threat Intelligence Feed, API - Deep CDR, API - Vulnerability Scanning, API - IP-Domain Reputation, API - File Reputation, API - Dynamic Analysis).