Metascan Online Chrome Extension is Broken

Incident Report for OPSWAT Services

Resolved

OPSWAT's technical teams have resolved the known issue with the Chrome extension for Metascan Online.
Metascan Online functions are operating normally. Support agents will be available to assist you if you encounter additional unexpected behavior.

Posted Sep 03, 2015 - 19:10 UTC

Identified

OPSWAT's technical teams have detected an issue with the Chrome extension for Metascan Online. Technical teams will resolve this issue with a patch release of Metascan Online Frontend on September 3rd, 2015 at 11am PST. The Metascan Online Chrome Extension will not work until this release is pushed to production. All other Metascan Online functions are operating normally. Support agents will be available to assist you if you encounter additional unexpected behavior. No customer action is required during or after this maintenance.

Posted Sep 02, 2015 - 21:46 UTC