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MetaDefender Cloud - [all region] [Deep CDR API] Outage/Degraded Performance

Incident Report for OPSWAT Services

Resolved

This incident has been resolved.
Posted Jul 17, 2023 - 09:51 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 17, 2023 - 09:46 UTC

Investigating

We have received reports indicating that MetaDefender Cloud - Deep CDR API is experiencing issues.
Our team is investigating and will provide an update as soon as possible.
Posted Jul 17, 2023 - 09:08 UTC
This incident affected: MetaDefender Cloud - Canada (API - Deep CDR), MetaDefender Cloud - Australia (API - Deep CDR), MetaDefender Cloud - US and Asia (API - Deep CDR), and MetaDefender Cloud - Europe (API - Deep CDR).