Metadefender Cloud Performance

Incident Report for OPSWAT Services

Resolved

One of our 3rd party providers were experiencing issues which briefly affected the platform. Our team will keep monitoring the system, the time period when you might have experienced problems with our performance was between 03/30/2017 01:00:00PM - 03/30/2017 03:00:00PM.

Posted Mar 30, 2017 - 23:02 UTC

Investigating

Our internal technical teams are investigating an issue with one of our 3rd party providers. You might experience degradation of uploading and scanning performance on Metadefender.com

Posted Mar 30, 2017 - 21:28 UTC

This incident affected: OPSWAT Corporate Website, MetaDefender IT-OT Access (MetaDefender IT-OT Access - US (gears.opswat.com)), and MetaDefender Cloud - US and Asia (metadefender.opswat.com (Front End), API - Multiscanning).