MetaDefender Cloud scanning
Incident Report for OPSWAT Services
Resolved
This incident has been resolved.
Posted Jun 12, 2020 - 03:07 PDT
Update
We are continuing to work on a fix for this issue.
Posted Jun 12, 2020 - 01:35 PDT
Identified
We are unable to scan any files at the moment due to an incident with a 3rd party service provider. All files sent will be added to the queue and scanned when the issue is fixed.
Posted Jun 12, 2020 - 01:26 PDT
This incident affected: MetaDefender Cloud Services - US, Pacific Area, Asia (API - File Scanning, API - Data Sanitization) and MetaDefender Cloud Services - EU (API - File Scanning, API - Data Sanitization).