The incident has been resolved. There are no longer any performance issues related to Dynamic Analysis.
Posted May 20, 2021 - 02:56 UTC
Update
We are continuing to work on a fix for this issue.
Posted May 20, 2021 - 01:42 UTC
Identified
Degraded performance is due to our cloud provider incident ID INC3899605. The service is still running, but there may be performance issues. We will keep monitoring and inform once the incident has been resolved.
Posted May 20, 2021 - 01:41 UTC
Update
We are continuing to investigate this issue.
Posted May 20, 2021 - 01:37 UTC
Investigating
We have received an alert indicating that Dynamic Analysis is experiencing issues. Our team is investigating and will present updates on the progress.
Posted May 20, 2021 - 01:37 UTC
This incident affected: MetaDefender Cloud - Europe (API - Dynamic Analysis) and MetaDefender Cloud - US, Pacific Area, Asia (API - Dynamic Analysis).