Dynamic Analysis Outage

Incident Report for OPSWAT Services

Resolved

The incident has been resolved. There are no longer any performance issues related to Dynamic Analysis.
Posted May 20, 2021 - 02:56 UTC

Update

We are continuing to work on a fix for this issue.
Posted May 20, 2021 - 01:42 UTC

Identified

Degraded performance is due to our cloud provider incident ID INC3899605. The service is still running, but there may be performance issues. We will keep monitoring and inform once the incident has been resolved.
Posted May 20, 2021 - 01:41 UTC

Update

We are continuing to investigate this issue.
Posted May 20, 2021 - 01:37 UTC

Investigating

We have received an alert indicating that Dynamic Analysis is experiencing issues. Our team is investigating and will present updates on the progress.
Posted May 20, 2021 - 01:37 UTC
This incident affected: MetaDefender Cloud - US and Asia (API - Dynamic Analysis) and MetaDefender Cloud - Europe (API - Dynamic Analysis).