MetaDefender Cloud - US Outage

Incident Report for OPSWAT Services

Resolved

All services are up and running, and all incidents with our cloud provider have been resolved.
Posted Dec 15, 2021 - 16:31 UTC

Monitoring

Our services are back up, and we are currently monitoring the issue that our cloud provider is facing.
Posted Dec 15, 2021 - 16:09 UTC

Identified

We have identified the issue being related to our cloud provider and currently working to restore services, some services may still be affected but we will continue to update and work to fully restoring services.
Posted Dec 15, 2021 - 16:01 UTC

Investigating

We have received reports indicating that MetaDefender Cloud - US Multiscanning and other APIs are experiencing issues.
Our team is investigating and will provide an update as soon as possible.
Posted Dec 15, 2021 - 15:39 UTC
This incident affected: MetaDefender Cloud - US and Asia (metadefender.opswat.com (Front End), API - Multiscanning, API - Threat Intelligence Feed, API - Deep CDR, API - Vulnerability Scanning, API - IP-Domain Reputation, API - File Reputation, API - Dynamic Analysis).