MetaAccess Service Outage

Incident Report for OPSWAT Services

Resolved

This incident has been resolved.
Posted Jun 11, 2019 - 18:14 UTC

Update

The incident has been resolved
Posted Jun 11, 2019 - 16:30 UTC

Investigating

MetaAccess services is currently experiencing outage. Registered users can not login to the product cloud console and managed devices may not be able to connect to the service platform. We are in the progress of investigating the issue.
Posted Jun 11, 2019 - 13:49 UTC
This incident affected: MetaDefender IT-OT Access (MetaDefender IT-OT Access - US (gears.opswat.com), MetaDefender IT-OT Access - Europe (gears-eu.opswat.com)).
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