File Scan not working for free users
Incident Report for OPSWAT Services
Resolved
All services have been restored for free users.
Posted Sep 02, 2022 - 12:39 UTC
Update
File scanning for US is working
Posted Sep 02, 2022 - 10:49 UTC
Investigating
File Scan not working for free users, files are stuck in the queue.
Paid users are not affected. We are currently investigating the issue.
Posted Sep 02, 2022 - 09:07 UTC
This incident affected: MetaDefender Cloud - Europe (API - Multiscanning, API - Dynamic Analysis) and MetaDefender Cloud - US, Pacific Area, Asia (API - Multiscanning, API - Dynamic Analysis).