MetaDefender Cloud EU Outage

Incident Report for OPSWAT Services

Resolved

Issue has been solved, MDC EU region is fully operational now.

Posted Aug 21, 2021 - 12:01 UTC

Update

We are continuing to investigate this issue.

Posted Aug 21, 2021 - 12:00 UTC

Update

Issue has been solved, MDC EU region is fully operational now.

Posted Aug 21, 2021 - 12:00 UTC

Update

We are continuing to investigate the issue on the MDC EU outage.
Scanning service is degraded, but is operational from the US side where additional workers have been deployed and where a temporary redirect is in place.

Posted Aug 21, 2021 - 10:25 UTC

Investigating

We have received an alert indicating that MetaDefender Cloud EU is experiencing issues. Our team is investigating and will present updates on the progress.

Posted Aug 21, 2021 - 00:51 UTC

This incident affected: MetaDefender Cloud - Europe (metadefender.opswat.com (Front End), API - Multiscanning).