We have resolved the issue. Our service has now returned to its normal operational state.
We apologize for the inconvenience this service disruption may have caused and we thank you for your patience!
Posted Jun 30, 2022 - 22:46 UTC
Monitoring
A fix has been implemented and services are now operational. We will continue to monitor.
Posted Jun 30, 2022 - 21:18 UTC
Update
Our team is actively working on implementing a fix and will provide an update shortly. Thank you for your patience.
Posted Jun 30, 2022 - 18:39 UTC
Identified
The issue has been identified with MetaDefender Cloud US, we are currently implementing a fix and will provide an update shortly. Thank you for your patience.
Posted Jun 30, 2022 - 16:39 UTC
Investigating
We have received reports indicating that MetaDefender Cloud is experiencing issues. Our team is investigating and will provide an update as soon as possible.
Posted Jun 30, 2022 - 15:35 UTC
This incident affected: MetaDefender Cloud - US and Asia (metadefender.opswat.com (Front End), API - Multiscanning, API - Threat Intelligence Feed, API - Deep CDR, API - Vulnerability Scanning, API - IP-Domain Reputation, API - File Reputation, API - Dynamic Analysis).