The incident has been resolved, all the components are operational again.
Posted Aug 27, 2021 - 07:52 UTC
Monitoring
The fix has been implemented in staging and production environments now. We are monitoring for unexpected behavior.
Posted Aug 27, 2021 - 06:59 UTC
Update
We are continuing to work on a fix for the issue.
Posted Aug 26, 2021 - 13:13 UTC
Identified
The issue has been identified and the team is searching for a solution fix.
Posted Aug 26, 2021 - 11:09 UTC
Investigating
We have received an alert indicating that [MD Cloud US] is experiencing issues. Our team is investigating and will present updates on the progress.
Posted Aug 26, 2021 - 10:32 UTC
This incident affected: MetaDefender Cloud - US, Pacific Area, Asia (metadefender.opswat.com, API - Multiscanning, API - Threat Intelligence Feed, API - Deep CDR, API - Vulnerability Scanning, API - IP-Domain Reputation, API - File Reputation, API - Dynamic Analysis).