We have resolved issues in US, EU, AU, and CA regions. We are currently working on JP region.
Posted Nov 18, 2025 - 20:59 UTC
Update
We are continuing to investigate this issue.
Posted Nov 18, 2025 - 19:11 UTC
Update
We are continuing to investigate this issue.
Posted Nov 18, 2025 - 18:46 UTC
Investigating
We have received reports indicating that MetaDefender Cloud is experiencing issues. Our team is investigating and will provide an update as soon as possible.
Posted Nov 18, 2025 - 18:44 UTC
This incident affected: MetaDefender Cloud - Australia (API - Multiscanning, API - Deep CDR), MetaDefender Cloud - Canada (API - Multiscanning, API - Deep CDR), MetaDefender Cloud - Japan (API - Multiscanning, API - Deep CDR, API - Dynamic Analysis), MetaDefender Cloud - US and Asia (API - Multiscanning, API - Deep CDR), and MetaDefender Cloud - Europe (API - Multiscanning, API - Deep CDR).