OPSWAT Client cannot get downloaded via Chrome browser
Incident Report for OPSWAT Services
Resolved
This incident has been resolved.
Posted Apr 17, 2020 - 03:57 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 17, 2020 - 03:51 UTC
Update
MetaAccess will provide a fix for this issue in 1 hour.
Posted Apr 17, 2020 - 02:54 UTC
Update
We are continuing to work on a fix for this issue.
Posted Apr 16, 2020 - 13:51 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 16, 2020 - 13:50 UTC
Investigating
The OPSWAT Client gets blocked when a download is attempted via the Google Chrome browser.
We are currently investigating the cause.
Posted Apr 16, 2020 - 08:00 UTC
This incident affected: MetaDefender IT-OT Access (MetaDefender IT-OT Access - US (gears.opswat.com), MetaDefender IT-OT Access - Europe (gears-eu.opswat.com)).