Zendesk Timeouts on OPSWAT Portal

Incident Report for OPSWAT Services

Resolved

All services on https://portal.opswat.com are fully operational.

Posted May 17, 2017 - 17:52 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 17, 2017 - 17:09 UTC

Identified

We are currently experiencing timeouts connecting to Zendesk servers which is affecting the Support tab of https://portal.opswat.com. OPSWAT technical teams are working with Zendesk to resolve this issue as soon as possible.

Posted May 17, 2017 - 16:55 UTC