MetaDefender Cloud - US Outage

Incident Report for OPSWAT Services

Resolved

We have resolved the underlying issues that were causing extended scan times and scan failures due to infrastructure limitations. Service has been fully restored, and we apologize for any inconvenience caused by this outage.

Posted Aug 17, 2026 - 18:53 UTC

Identified

We have identified and have rolled out a fix. We are waiting on the service to recover.

Posted Aug 17, 2026 - 15:56 UTC

Investigating

We have received reports indicating that MetaDefender Cloud - US is experiencing issues.
Our team is investigating and will provide an update as soon as possible.

Posted Aug 17, 2026 - 14:21 UTC

This incident affected: MetaDefender Cloud - US and Asia (metadefender.opswat.com (Front End), API - Multiscanning, API - Deep CDR, API - Dynamic Analysis).