MetaAccess - [US] Outage/Degraded Performance

Incident Report for OPSWAT Services

Resolved

We have resolved the issue. Our service has now returned to its normal operational state.
We apologize for the inconvenience this service disruption may have caused and we thank you for your patience!

Posted Mar 24, 2022 - 15:03 UTC

Monitoring

We are recovering from the earlier performance degradation, and MetaAccess - [US] is in the process of being restored. We will be monitoring the behavior for a while.

Posted Mar 24, 2022 - 13:52 UTC

Investigating

We have received reports indicating that MetaAccess - [US] is experiencing issues.
Our team is investigating and will provide an update as soon as possible.

Posted Mar 24, 2022 - 12:46 UTC

This incident affected: MetaDefender IT-OT Access (MetaDefender IT-OT Access - US (gears.opswat.com)).