Dynamic Analysis Underlying Infrastructure Maintenance

Incident Report for OPSWAT Services

Resolved

This incident has been resolved.
Posted Sep 30, 2020 - 15:55 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 30, 2020 - 13:20 UTC

Investigating

We are currently finetuning our underlying infrastructure supporting the Dynamic Analysis feature. During this time, you might experience errors when submitting files for Dynamic Analysis.
Posted Sep 30, 2020 - 12:52 UTC
This incident affected: MetaDefender Cloud - US and Asia (API - Dynamic Analysis) and MetaDefender Cloud - Europe (API - Dynamic Analysis).
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