A fix has been implemented and we are monitoring the results.
Posted Sep 30, 2020 - 06:20 PDT
Investigating
We are currently finetuning our underlying infrastructure supporting the Dynamic Analysis feature. During this time, you might experience errors when submitting files for Dynamic Analysis.
Posted Sep 30, 2020 - 05:52 PDT
This incident affected: MetaDefender Cloud Services - EU (API - Dynamic Analysis) and MetaDefender Cloud Services - US, Pacific Area, Asia (API - Dynamic Analysis).