We have received updates from our DNS provider, that the incident has been mitigated and resolved. You may continue to use services as normal.
Posted Oct 07, 2021 - 20:07 UTC
Monitoring
Services are up and running, but our DNS provider has not fully cleared their issue, so we will continue monitoring Multiscanning services.
Posted Oct 07, 2021 - 17:58 UTC
Identified
We have identified the issue with our DNS provider, there is an ongoing incident and we will be working with our provider until the issue is resolved and will be updating the status of this soon.
Posted Oct 07, 2021 - 17:46 UTC
Investigating
We have received an alert indicating that MetaDefender Cloud - Multiscanning is experiencing issues. Our team is investigating and will present updates on the progress.
Posted Oct 07, 2021 - 17:27 UTC
This incident affected: MetaDefender Cloud - US and Asia (API - Multiscanning) and MetaDefender Cloud - Europe (API - Multiscanning).