MetaDefender Cloud - EU API Multiscanning, API Deep CDR Degraded Performance

Incident Report for OPSWAT Services

Resolved

This incident has been resolved.
Posted May 22, 2025 - 15:43 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 22, 2025 - 15:09 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 22, 2025 - 15:09 UTC

Investigating

We have received reports indicating that MetaDefender Cloud - EU API Multiscanning, Deep CDR Degraded is experiencing issues.
Our team is investigating and will provide an update as soon as possible.
Posted May 22, 2025 - 14:28 UTC
This incident affected: MetaDefender Cloud - Europe (API - Multiscanning, API - Deep CDR).