Dynamic Analysis functionality malfunction

Incident Report for OPSWAT Services

Resolved

The problems that were causing the Dynamic Analisys feature to malfunction were identified as being on the application level and we have released a hotfix. Dynamic Analysis is functional.

Posted Dec 17, 2020 - 15:35 UTC

Investigating

We are currently investigating degradation of underlying infrastructure of our Dynamic Analysis. Please expect elevated times in retrieving analysis results.

Posted Dec 17, 2020 - 14:38 UTC

This incident affected: MetaDefender Cloud - US and Asia (API - Dynamic Analysis) and MetaDefender Cloud - Europe (API - Dynamic Analysis).