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MetaDefender Cloud - [All regions] [API - Deep CDR] Outage/Degraded Performance

Incident Report for OPSWAT Services

Resolved

This incident has been resolved.

Posted Aug 03, 2023 - 07:02 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 03, 2023 - 06:12 UTC

Update

We are continuing to work on a fix for this issue.

Posted Aug 03, 2023 - 06:06 UTC

Update

We are continuing to work on a fix for this issue.

Posted Aug 03, 2023 - 05:58 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 03, 2023 - 05:48 UTC

Investigating

We have received reports indicating that MetaDefender Cloud - API - Deep CDR for all regions is experiencing issues.
Our team is investigating and will provide an update as soon as possible.

Posted Aug 03, 2023 - 05:07 UTC

This incident affected: MetaDefender Cloud - Canada (API - Deep CDR), MetaDefender Cloud - Australia (API - Deep CDR), MetaDefender Cloud - US and Asia (API - Deep CDR), and MetaDefender Cloud - Europe (API - Deep CDR).